Inbound Customer Service Representative (Restaurant delivery services)
Terms of Employment: Permanent, Part Time, Shift, Weekend, Day, Night, Evening
Salary: $12.00 Hourly for 25 hours per week
Anticipated Start Date: As soon as possible
Location: Toronto Centre, Ontario (1 vacancy)
Skill Requirements:
Education: Completion of high school, Some college/CEGEP/vocational or technical training
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: 2 years to less than 3 years
Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Word processing software, Spreadsheet software, Database software, Internet browser
Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Receive payments, Issue receipts and other forms, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Access and process information, Maintain records and statistics
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Repetitive tasks, Attention to detail
Transportation/Travel Information: Public transportation is available
Work Location Information: Urban area
Essential Skills: Reading text, Document use, Numeracy, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Other Information:WEEKDAY EVENING SHIFTS BETWEEN THE HOURS OF 4:30PM AND 12:30AM (up to 5-6 hrs). ALSO WEEKENDS, DAY AND NIGHT SHIFTS FROM 11:00AM TO 12:30AM (5-6 consecutive hours at a time). HOLIDAYS INCLUDED.
Languages: English
Other Languages: Arabic, Cantonese, German, Italian, Japanese, Korean, Mandarin, Polish, Portuguese, Punjabi, Russian, Spanish, Ukrainian, Vietnamese
Employer: Orderit.ca
Advertised until: 2014/09/26

By E-mail: ablake@orderit.ca