Nepali Speaking Customer Support Specialists, Other, Johannesburg. At Surgo, our philosophy is: Teamwork makes the dream work! Our management team practices and upholds the lessons of Ubutu while still delivering against the odds we are faced. We offer the opportunity to work from the privacy of your own home, while providing all the necessary equipment to see you succeed and thrive in our organisation. What are you waiting for? Kick start your career and join our dream team!

Our client based in Johannesburg, South Africa is looking for Nepali Speaking Customer Support Specialists to join on a three month contract

Our client is one of the fastest growing start-ups worldwide, with millions of satisfied customers in over thirty countries! The organisation operates in Europe, Mexico and Africa. The widely established organisation is defining the future of transport!

About the position: Maintain a positive, empathetic and professional attitude toward customers. Respond promptly to customer inquiries

Omni channel Communication. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide professional customer support

Scoping, Troubleshooting, Resolve customer queries via phone, chat and email.

Requirements: Excellent problem solving skills. Conflict resolution skills. Tech savvy or interested in Tech. Team player, Able to think on your feet

Excellent interpersonal skills, Fluent in Nepali and English (Written and Verbal), National senior certificate, 1 to 2 years of customer service experience 

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Should you require any additional information give us a call on 0210125566