Sales Development Representative

Diligent

Sydney, NSW

Sales Representatives/Consultants (Sales)

Full-time

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About Us

Diligent is the AI leader in governance, risk, and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite, and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience, and make better decisions faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimagining workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA; we look for individuals willing to ask the big questions and experiment fearlessly—those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future—you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview

The Diligent Sales Development Representative I (SDR I) plays an instrumental role in the direct growth of Diligent by generating new business opportunities primarily through inbound leads. The SDR I engage with new leads to understand their business requirements and document these while being a brand ambassador for the Diligent products. An SDR utilizes their strong conversational skills to maximize engagement and achieve targets. This is an exciting opportunity to join a market-leading and rapidly growing business, highly focused on achieving goals and delivering results. The role offers an excellent basic and competitive commission structure, with high achievers given the opportunity to progress within the business.

Key Responsibilities

Navigating CRM (Salesforce) to identify inbound prospects for targeting and enrich them with additional information to create valuable conversations that lead to initial meetings.

Conduct sales development best practices through email, phone, and social activities using the various software tools to connect with new prospects.

Utilize smart, targeted questions to speak knowledgeably to qualify the right decision makers.

Skillfully build interest and influence opportunities with inbound prospects.

Coordinate meetings/demonstrations on the account executive’s calendar and log activities in the CRM.

Meet or exceed targets & key performance indicators (KPIs) as determined by the business.

Other duties may be requested in accordance with business needs.

Required Experience/Skills

A keen interest in working in a sales-focused, target-driven environment.

An understanding of the sales process (marketing, sales cycle).

Demonstrated ability to articulate the unique proposition of Diligent solutions and obtain product knowledge.

Demonstrated ability to communicate effectively with senior-level executives.

Excellent presentation skills, both verbal and written.

High energy, with a positive and can-do attitude that drives success.

Preferred Experience

Experience with sales, SaaS, or senior executive communications is desirable.

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be different, both in our internal processes and to help our clients

We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting-free days, generous time-off policy and wellness programs, to name a few

We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington, D.C.; Vancouver; London; Galway; Budapest; Munich; Bengaluru; Singapore; and Sydney.

Diversity is important to us. Growing, maintaining, and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights, and connections they need to drive greater impact and accountability—to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future but also want to make the world a more sustainable, equitable, and better place.

Headquartered in New York, Diligent has offices in Washington, D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore, and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work on-site at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug-free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state, and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability,

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, diligent employees, or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

You may contact us at recruitment@diligent.com.