People and Culture Business Partner

UPA Aged Care Solutions

Wahroonga, Sydney NSW (Hybrid)

Consulting & Generalist HR (Human Resources & Recruitment)

Full-time

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Join a purpose-driven team where people come first—always.

At UPA, our vision is simple but powerful: “Our people by your side.”

We’re a not-for-profit organization that supports communities right across NSW, with services in Home Care, Residential Aged Care, and Retirement Living.

The Opportunity

We’re growing our People & Culture (P&C) team and looking for a passionate, proactive business partner to support and guide our leaders and staff. Reporting to the P&C Manager, you’ll bring your proven generalist HR partnering expertise to a portfolio of services, helping drive real outcomes that matter for our people.

In this hands-on generalist role, you’ll partner closely with managers across UPA to provide expert HR advice, navigate complex ER/IR matters, and deliver people-focused solutions that support positive culture, development, and performance.

This role is based at our Wahroonga office, with flexible hybrid work arrangements available.

What You’ll Be Doing

Act as a trusted advisor to leaders and teams across your portfolio

Manage complex employee relations and industrial relations matters

Coach managers in performance, development, and engagement strategies

Support organisational change and continuous improvement projects

Lead policy review and development

Collaborate with a close-knit, supportive P&C team

About You

You’re not just an HR practitioner—you’re a people person who thrives on helping others grow, navigate challenges, and succeed. You enjoy working in a values-driven environment and are ready to bring your voice and expertise to the table.

You’ll also bring:

A degree in HR or related discipline

Solid generalist experience as a HR/P&C business partner (ideally in a multi-site or aged care/community setting)

Strong knowledge of Australian employment law and IR frameworks

Confidence in ER case management and workforce planning

Excellent communication, coaching, and stakeholder management skills

A proactive mindset and the ability to juggle priorities with ease

Why Join UPA?

We genuinely care about our people and offer benefits to support your well-being and growth, including:

Competitive salary + not-for-profit salary packaging ($15,900 tax-free living expenses + $2,650 meals/entertainment)

$500 retention bonus (after 6–12 months)

$200 annual wellness allowance (after 12 months)

Flexible work options & free on-site parking

Corporate discounts on health insurance (Medibank)

Supportive, friendly work culture—we look out for each other

Employee Assistance Program

Free uniforms and ongoing development opportunities

Ready to Make a Difference?

For a confidential chat or to request the position description

We’re proud to be an inclusive and welcoming workplace. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, veterans, people with disabilities, and the LGBTQIA+ community. Let us know how we can support you in the recruitment process.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Email us at: recruitment@upa.org.au