Case Manager

Centacare

Whyalla Stuart, Whyalla and Eyre Peninsula, SA

Child Welfare, Youth and Family Services (Community Services and Development)

Full-time

Add expected salary to your profile for insights

Be the difference between fear and freedom.

Full-time, Fixed term till June 30, 2026 | Location: Whyalla 

Inclusive diverse work environment | Career growth Opportunities

SCHCADS crisis Level 3 + super + PBI salary packaging

The Role

As a case manager, you’ll work with women and children experiencing or at risk of domestic and family violence. Based in Whyalla, you’ll provide crisis support and specialized case management to help clients achieve safety, stability, and long-term wellbeing.

You’ll work across various settings, including social housing and community-based environments, supporting clients to navigate complex systems, access essential services, and build safer futures. You’ll also contribute to the South Australian Domestic and Family Violence (DFV) Alliance, promoting collaboration, cultural safety, and inclusive practice.

Assess risk and safety at every client interaction and create personalized safety plans.

Support and empower victim-survivors through education, counselling, and emotional support.

Connect clients with specialist services like mental health, housing, and family support.

Help access essentials, including material aid, safe housing, and health services.

Keep accurate and confidential records in line with legal and organizational standards.

Respond to crises after hours and contribute to service improvement.

Act with compassion. Change lives with purpose.

What You’ll Bring

A degree in Social Work

Understanding of trauma-informed care, risk management, and support planning

Experience supporting people facing housing issues, family violence, or complex needs

As a Bonus

Background in domestic and family violence, mental health, Aboriginal family violence services, or homelessness

Knowledge of culturally responsive and strengths-based ways of working

Other Requirements

Travel within South Australia may be required

Participation in an after-hours on-call crisis support roster

Flexibility to work outside regular hours on occasion

What’s in it for You

Hourly rate of 50.00 + super under the SCHCADS Level 3 Crisis Accommodation Employee classification

Generous salary packaging to boost your take-home pay

Meal and entertainment card options available

Make a real impact in the lives of people experiencing or at risk of homelessness

Supportive, high-performing team that values collaboration and clear goals

Work with a trusted, long-standing organisation helping the local community

Ongoing training and development to support your growth

Free access to our Employee Assistance Program (EAP) for well-being support

Discounts on health insurance through Bupa

Ready to Apply?

If you’re passionate about helping people build safer, more stable lives—we’d love to hear from you.

To apply, please submit your resume and cover letter as a single document, outlining your interest in the role and the experience and qualifications you bring.

Click the Apply button to access the full position description and submit your application.

Before we can offer you a role at Centacare, you’ll need to provide:

A current driver’s licence

A valid Working with Children Check (WWCC)

Proof of your right to work in Australia

100 points of ID

About Us

Each year, we support more than 30,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client-focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief, or ethnic background. Centacare is a Child Safe, Quality Accredited Organization and is a registered NDIS provider. We value the uniqueness of individuals, and we consult, collaborate, and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision, and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.

To learn more about us, click on the video Centacare Catholic Community Services—Our Story

Previous applicants do not need to apply.

We encourage applicants to apply promptly, as applications will be reviewed as they are received, and the job posting may close without notice.

Centacare is committed to diversity and creating a culturally safe workplace. We welcome applications from all backgrounds and abilities.

With respect, no agencies, please.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

For a confidential discussion about this opportunity, contact John Rademaker, manager, Whyalla Homelessness Services, on 0882156376.