Field Service Technician LAND 400 Phase 2

Rheinmetall Defence Australia

Brisbane, QLD

Automotive Trades (Trades & Services)

Contract/Temp, Full-time

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What we are looking for

About the Team

The Field Service Representatives consist of a small knit team of 10; the group is made up of highly motivated staff members that work closely with CoA. The team is based out of Enoggera Army Barracks. The team helps maintain the Boxer vehicle; this task varies from servicing to full major repairs.

About the Role

The Field Service Representative is responsible for providing maintenance and advisory services for logistics and armored (tracked or wheeled) vehicles, delivering reliable, high-quality, and timely service support to the customer.

The general and generic duties of the Field Service Representative include, but are not limited to:

Repairs and Maintenance

Working at various sites to conduct, assist, and/or supervise the diagnosis and repairs on RDA-supported vehicles, turrets and weapons;

Documenting work order information in the RDA ERP/ISSDB;

Being the face of the Rheinmetall brand when engaging with customers/stakeholders;

Checking and monitoring the repair progress of supported vehicles and associated mission modules, turrets, and weapons (mission systems); and

Checking and resolving requests for warranty settlement topic completeness, accuracy, and plausibility.

Maintenance Advisory Services

Providing Maintenance Advisory Services as a subject matter expert on Rheinmetall products;

Undertaking Acceptance and documentation of technical inquiries from the customer/end user;

Performing technical investigations associated with faults or damages of equipment;

Preparing reports associated with technical investigations, including technical inspection reports or technical briefs; and

Fulfilling other duties and responsibilities that may be required as determined with the line manager from time to time.

WHAT QUALIFICATIONS YOU SHOULD HAVE

What are we looking for?

Rheinmetall seeks applicants who exemplify our company’s values of Safety, Partnering, Openness, Respect, and Trust (SPORT). This creates a workplace environment where employees value each other, live up to their promises, and communicate openly.

The experience and skillset best suited to this role include:

Certificate III in Heavy Diesel Mechanic or equivalent;

Experience maintaining a fleet of (light, medium and heavy) trucks/armored vehicles (tracked and wheeled), servicing and repairing diesel engine and heavy trucks/equipment and all sub-system components, specifically from European manufacturers;

Automotive diagnostic skills, specifically with European manufacturers;

CANBUS experience;

Currently hold or has the ability to gain the appropriate Australian Security Clearance;

Conversant with the current Land Materiel Safety Manual and ADF technical regulatory requirements;

Willingness to travel interstate and internationally for extended periods; and

Ability to work with minimal guidance and supervision.

Eligibility to obtain an Australian Government Security Clearance (Australian citizenship required).

WHAT WE OFFER YOU

Uniforms, tools and training provided;

Long weekends every second week with a 9-day fortnight;

Access to exclusive employee discounts with over 500 retailers to support cost of living;

Market-leading parental leave and loyalty leave accrual for every year of service

CONTACT INFORMATION

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

RDA Talent Acquisition Team: Recruitment.Australia@rheinmetall.com.au