Front of House Manager
Applejack Hospitality
Sydney, NSW
Management (Hospitality and Tourism)
Full-time
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About the role
Applejack Hospitality is seeking an experienced Front of House Manager to lead daily service operations across a premium, high-volume venue. You will champion guest experience, coach and roster FOH teams, uphold service standards, and partner closely with the kitchen and beverage leads to deliver smooth, profitable services.
Key duties and responsibilities
Lead, coach and roster FOH teams to deliver exceptional guest experiences across all services
Oversee floor operations, section allocations, reservations and waitlist management
Drive sequence-of-service, table-touches, upselling and guest recovery protocols
Collaborate with Bar/Beverage and Culinary leaders on menu launches and service coordination
Manage labour against budgets; interpret daily/weekly P&L and service KPIs
Maintain compliance with RSA/RSF, incident reporting and safety protocols
Recruit, onboard and develop team members; run pre-shift briefs and training
Ensure cash-up, POS, and end-of-day procedures are accurate and compliant
Skills and experience required
Minimum 2–3 years recent leadership experience in a premium/high-volume restaurant or bar
Proven ability to lead teams, manage service standards and handle guest recovery
Working knowledge of labour planning, budgets, stock and POS systems
Strong wine/spirits and food knowledge with confident, guest-facing communication
Current NSW RSA (or ability to obtain before start)
Availability to work a rotating roster incl. nights/weekends/public holidays
What we offer
Competitive salary package depending on experience. (80,000–120,000 + super)
Structured leadership development and product training
Clear performance goals and progression pathways within a growing group
Great team culture and staff benefits across Applejack venues
Starting salary—80,000 to 100,000 based on experience for managers.100,000 to 120,000 for general/senior managers.
Location
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Submit your CV and a brief cover note via the “Apply” button with the subject “FOH Manager – Sydney.” Please include your work rights and notice period.
Employer
Applejack Hospitality
Equal Opportunity
We are an equal opportunity employer and encourage applications from all suitably qualified candidates
NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.
email jobs@applejackhospitality.com.au