Health Clerk

Serco Health Hub

Holtze, Darwin NT

Receptionists (Administration and Office Support)

Part-time

Attractive hourly rates and onsite parking

How you match

Skills and credentials from the job description

Information Management Systems

Customer Service

Record Keeping

Baseline Australian Government Security Clearance

Show all?

About Us

ADF Health Services provides integrated healthcare services to Australian Defence Force (ADF) personnel across Australia. As part of this contract, Serco, in partnership with Bupa, provides defense-ready clinical and support staff across 50+ on-base locations nationally, ensuring that ADF personnel have access to quality on-site medical care.

To learn more, please visit https://careers.serco.com/apac/en

About the role

As the Part-time Health Clerk, you will be responsible for—

Providing administrative duties efficiently

Maintaining patient privacy and ensuring compliance with Defence Policies and Procedures, Medical-in-Confidence, and Staff-in-Confidence standards.

Maintaining electronic and hard copies of health records, databases, and information management systems.

Communicating with internal and external customers to obtain patient information as required.

About the Location

Robertson Health Centre is located on Robertson Barracks in Holtze, 15 km east of the city of Darwin. The facility has a routine dependency of approximately 2,800 defense staff, with a large reserve component. The Barracks also accommodates an additional 2,500 US marines every 6 months from May to September. The health center provides primary medical, pharmaceutical, dental, physiotherapy, and mental health services and operates a 22-bed 24/7 ward. Standard operating hours are 0730-1530, Monday-Friday.

About You

As the ideal applicant, you will have—

At least 12 months of part-time or full-time experience in an administrative role

Experience working in a clinical support role or medical reception, working as part of a multidisciplinary team.

A demonstrated ability to work in a customer service-focused environment.

The ability to work independently and as part of a team to support the delivery of safe, efficient, and high-quality care to patients.

Experience in maintaining accurate and up-to-date record keeping in a clinical environment.

Australian Citizenship and the ability to obtain and maintain a Defence Baseline Security Clearance

Working hours are from 0730 to 1530 on Thursdays and Fridays

Rewards and Benefits

In addition to salary, you will be entitled to enjoy a comprehensive benefits package, including:

Annual and personal leave, professional development leave/CPD leave, and support for reservists through paid volunteer leave.

Lifestyle discounts with our wide range of partners.

Access 24/7 mental health support through our Employee Assistance Program (EAP) and join a team of dedicated health professionals united in delivering exceptional service every day.

At Serco, you will be part of a global community that celebrates diversity and inclusion through our Global Employee Networks, fostering connections and growth opportunities worldwide. We offer more than just a job; it's a career journey filled with possibilities across diverse contracts. Support our defense personnel and experience the satisfaction of making a real difference.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Reach out to Polly via email: Polly.Buerano@Serco-ap.com or on 0884322544