Business Support Officer

NSW Department of Justice

Dubbo, Dubbo & Central NSW (Hybrid)

Indigenous & Multicultural Services (Community Services & Development)

Full time

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Business Support Officer

Location Dubbo with access to hybrid work arrangements

Full time Temporary role until 30 June 2027 (35 hours per week)

Salary from $84,659 to $92,701 pa. + super and annual leave loading

Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport

This position is open to Australian Aboriginal and Torres Strait Islander people only

Your role

We are seeking a Business Support Officer to provide essential administrative and office services support within the Aboriginal Housing Office’s Services Our Way (SOW) program. SOW provides culturally appropriate service coordination and support for Aboriginal and/or Torres Strait Islander people and families experiencing vulnerability. The program enables clients to improve their wellbeing and capacity to navigate support services by connecting them with government and non-government programs, specialist services, and community resources.

What you’ll do

As a Business Support Officer, you will:

Provide a wide range of administrative and office services to support the efficient operation of the Services Our Way program.

Enter and maintain accurate records, ensuring information is up to date and compliant with standards.

Coordinate travel bookings and logistics.

Take and distribute accurate meeting minutes, agendas, and action items to support effective communication and follow-up.

Use relevant technology to prepare documents, reports, and presentations for managers and directors.

Maintain and improve administrative systems and processes to better support the delivery of services.

Assist colleagues in the administration team to ensure efficient and effective outcomes.

Deliver excellent customer service and act as the first point of contact.

What we’re looking for

We are looking for an organised and detail focused professional with strong communication skills and the ability to manage competing priorities. You bring experience in administration tasks such as data entry, minute-taking, and coordinating travel. Most importantly, you understand the needs of Aboriginal communities and have the cultural capability to work respectfully and effectively with Aboriginal people, communities, and organisations.

A current Working with Children Check (WWCC) is an essential requirement for this role. The role has been identified as requiring this check in line with the Child Protection (Working With Children) Act 2012.

As an Identified role, this position is open only to Aboriginal and/or Torres Strait Islander persons. Where a position is identified, an applicant’s race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act 1977.

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. Either will be accepted:

Confirmation of Aboriginality form

or

Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:

is of Aboriginal and/or Torres Strait Islander descent, and

identifies as an Aboriginal and/or Torres Strait Islander person, and

is accepted as a such by the Aboriginal and/or Torres Strait Islander community.

Download the role description.

For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people 

What We Offer

We offer a variety of benefits, including:

A challenging and rewarding career

Flexible, autonomous work environment

Competitive pay and condition

Training and development opportunities to build and maintain capabilities

Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Tuesday 23rd September 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application),

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Xall Stephanie Hughes on 0286880027 or via stephanie.hughes@dcj.nsw.gov.au Contact the hiring manager Amy Cubby amy.cubby@aho.nsw.gov.au