Location: Canberra,Australian Capital Territory,Australia

Manager People Services

The National Gallery of Australia

Parkes, Canberra ACT

Consulting & Generalist HR (Human Resources & Recruitment)

Full time

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The National Gallery is seeking an experienced and motivated Human Resource (HR) professional to lead the People Services function within our HR team. This role offers the opportunity to manage a broad range of HR services across the employee lifecycle, while shaping the Gallery’s culture and future workforce. As a senior member of the team, you will play a key role in delivering people-focused solutions and providing advice that supports our vision of being a world-leading cultural institution.

Our ideal candidate will be an HR practitioner with strong operational experience in managing HR functions such as recruitment, payroll, WHS, case management, and HR policy implementation. You will be confident in applying legislation and policies to ensure compliance and accuracy in HR service delivery.

You will be experienced in leading teams with a focus on mentoring and development. You will lead with a positive, inclusive attitude with a desire to make work fun for yourself, your team and your colleagues.

You are client-focused and have excellent relationship management skills, applying good judgement and compassion to sensitive and complex matters at all levels of the National Gallery. You will demonstrate the highest ethical standards and integrity in all that you do.

You will also bring:

Excellent organisational skills and attention to detail.

Strong oral and written communication skills.

The ability to manage competing priorities in a fast-paced environment.

A collaborative, client-focused approach, with the ability to work well with staff at all levels.

The key duties of the position include:

In accordance with the APS Executive Level 1 work level standards, you will:

Lead the delivery of HR operations, ensuring high-quality, efficient and compliant services.

Provide practical, solutions-focused advice across recruitment, onboarding/offboarding, payroll, WHS (including case management and rehabilitation), and HR policy and processes.

Support the implementation of HR system and process improvements.

Provide accurate advice and reporting to managers, senior staff and Council.

Lead, coach and support members of the People Services team.

Who Are We Looking For?

We are seeking candidates who are outcomes driven, accountable and have experience in HR. To be successful in this role, you will need to demonstrate, or have the potential to develop, the following:

1. Effective stakeholder engagement skills to partner with line areas and translate business requirements into HR strategies as well as work collaboratively across teams.

2. The ability to communicate with influence, including listening actively and clearly articulating your message in oral and written forms, so as to provide a high quality client service experience.

3. Experience in managing your and your team’s workload to achieve results, often working with tight timeframes and competing priorities.

4. The ability to act with integrity, showing judgement and professionalism.

5. Versatility, flexibility and creativity in aligning your work with the strategic priorities of the National Gallery.

Eligibility

To be eligible for this role you must:

hold an Australian Citizenship, and

satisfy a police check.

Role specific mandatory qualifications certification and/or registrations include:

Qualifications in HR, or equivalent experience, will be an advantage

Notes

To apply for this role please email your application directly to Fiona.Torline@nga.gov.au

You should provide a tailored CV (maximum of three pages) along with a statement of no more than two pages that outlines your skills, capabilities and experience, against the information above.

In your statement response you should keep in mind the capabilities and behaviours required to be successful for this role, as identified in the information above. Try not to duplicate information that can be found in your CV but do highlight any specific examples or achievements that demonstrate your ability to perform the role.

As a national cultural institution, we value creativity, originality and integrity. If you are using tools like Chat GPT to help with your application, we ask that you ensure the words you use are you own. Content that reads overly generic or artificial may result in your application not being progressed

An order of merit may be established from this selection process and may be used to fill future identical vacancies over the next 18 months. Selection may be based on application and referee reports only. If you do not wish to be added to an order of merit, please notify us in your application.

Getting to know the National Gallery of Australia

The National Gallery is one of Australia’s leading visual arts institutions. The National Gallery is based in Canberra and is a vital part of the Australian cultural landscape. Our Purpose is to collect, preserve, promote and share the national collection of art. The Vision of the National Gallery is to be the international reference point for art in Australia, inspiring all people to explore, experience and learn. Our Values include Boldness, Integrity, Respect, and Excellence.

Posted: 26-09-2025
Salary: Attractive package will be offered to right candidate

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

How to apply?

Further information about the position may be obtained by contacting Fiona Torline on 61262406625 or Fiona.Torline@nga.gov.au

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