Senior Researcher

Destination NSW

Sydney NSW

Market Research & Analysis (Marketing & Communications)

Full time

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Senior Researcher

Join Destination NSW, the champion and voice for the visitor economy within the NSW Government

Clerk Grade 7/8 position with a salary range $113,574 - $125,720 per annum plus superannuation

Temporary role (up to 30 June 2026) located in The Rocks, Sydney

About the role

The Senior Researcher is responsible for undertaking research to support internal and external stakeholders to inform decision making, support strategy and assess performance of DNSW activity.

The Senior Researcher role has a key focus on quantitative research, managing projects end-to-end and stakeholder relationships.

For any questions related to the role contact Madeline Dale, via Research Insights Manager, Research & Development via maddy.dale@dnsw.com.au.

About Destination NSW

Destination NSW is the champion and voice for the visitor economy within the NSW Government. Spearheading a whole-of-government approach to visitor economy growth, Destination NSW influences and shapes the visitor economy through strategic research, policy and thought leadership, stakeholder engagement and consultation, commercial partnerships and investment in visitor experiences, business support, marketing and events. Destination NSW is also the major investor in Business Events Sydney (BESydney) for the purpose of securing more international and domestic conventions, incentive travel reward programs, corporate events and exhibitions.

See destinationnsw.com.au for further details.

About You

You have experience managing and delivering research projects from start to finish, ensuring outputs are accurate, timely and meet organisational and government reporting requirements. You’re skilled in quantitative research and analysis, with a solid understanding of methodologies such as brand and advertising tracking, campaign evaluation and creative concept testing. You communicate insights clearly, translating data into meaningful findings that support business decisions. Your ability to manage multiple stakeholders and maintain strong working relationships helps ensure research projects run smoothly and achieve their objectives.

Key knowledge and experience:

Demonstrated market research experience.

Demonstrated familiarity with brand, advertising tracking; campaign evaluation and creative concept testing methodologies.

Demonstrated project management experience delivering quantitative research and analytic reporting projects.

Demonstrated knowledge of a range of analysis and reporting techniques, technologies and tools including software such as SPSS/Q, Displayr, Qualtrics, Advanced Excel & PowerPoint.

To learn more about the role, please click here to download the role description.

How to Apply

Your application must include a cover letter (maximum 2 pages) and an up-to-date resume (maximum 5 pages) that details your capabilities and experience in relation to the above role. Applications must be submitted via our recruitment portal; applications will not be accepted by email.

Closing Date: Friday 24 October 2025 [10.00AM]

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.

Together we:

Create social and economic opportunities for the state

Support the creation of jobs across the creative, visitor and night-time economies

Prioritise First Nations artists, stories and culture

Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all

Drive visitation through events, campaigns and visitor experience development

Activate our night-time and creative economies to unlock unique precincts and community spaces

Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment

Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history.

We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Contact: Sally McRae, Talent Acquisition Partner via recruitment@dciths.nsw.gov.au