Human Resources Executive

The Ritz-Carlton Melbourne

Melbourne VIC

Other (Hospitality & Tourism)

Full time

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Human Resources Executive

The Ritz-Carlton, Melbourne

At The Ritz-Carlton, we are ladies and gentlemen serving ladies and gentlemen. Our Human Resources team plays a vital role in creating a workplace where our associates feel valued, supported, and inspired to be their best every day.

We are seeking a Human Resources Executive to join our Human Resources team. In this role, you will support the Director of Human Resources in all aspects of the HR function, ensuring our ladies & gentlemen’s experience reflects the legendary genuine care and excellence synonymous with The Ritz-Carlton, truly enlivening The Employee Promise.

Key Responsibilities

Support all areas of HR including recruitment, onboarding, internal movements, employee relations, data entry, payroll, welfare and separations.

Deliver a seamless and welcoming onboarding experience for new ladies & gentlemen.

Assist and support management and the leadership team in handling and resolving HR issues with fairness and professionalism. Monitor and track employee relations matters, ensuring timely resolution and proper follow-up.

Ensure compliance in all hiring and recruitment processes with NES, HIGA, HBIA, company standards, and brand policies.

Respond promptly to L&G and management inquiries on HR programs, policies, and guidelines, providing accurate advice and guidance.

Review and maintain accurate employee records and files, including interview documents, visa and other personnel records.

Assist with the logistics and administration of the associate engagement survey, ensuring smooth coordination and follow-up.

Support Take Care and engagement initiatives, fostering a culture of connection, recognition, and wellbeing.

Man the HR front desk, assisting with inquiries, phone calls, and general administrative support.

Train and mentor HR interns, nurturing future HR professionals in line with the brand’s service philosophy.

About You

Tertiary study in Human Resources

A strong communicator with exceptional interpersonal skills and a genuine passion for people.

Organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

Professional, proactive, and trusted for your discretion and reliability.

Prior experience in Human Resources or administration within a hotel or service-focused environment will be highly regarded.

Our Benefits:

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends

Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month

Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group

Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program

Opportunity to receive Employee Referral Incentives and get paid for working with your friend

Candidates applying via Seek are kindly requested to also complete their application through the official Marriott Careers portal: Search Jobs | Marriott International Careers

Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!

We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all.

If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

If you would like to reach out to someone to discuss adjustments and our recruitment process, email us at rc.melrz.hr@ritzcarlton.com