Service Advisor

Townsville Auto Group

Townsville, Northern QLD

Customer Service - Customer Facing (Call Centre and Customer Service)

Full time

80,000 to 99,999 per year

Join the Award-Winning Team at Townsville Auto Group as a Service Advisor!

Are you passionate about cars and love working with people? If so, we want YOU! Townsville Auto Group, recognized nationally for excellence, is on the lookout for a dynamic and customer-focused Service Advisor to join our growing team. Experience preferred but not essential—bring your energy, and we’ll provide the training!

What's in it for you?

A 2,000 sign-on bonus upon successfully completing the probation period!

Be part of an award-winning team with exciting brands and products.

Ongoing support, factory training, and career development.

Opportunity to earn 100,000+ through a generous base salary, commission, and super.

Fully maintained company drive car to the right applicant.

What you'll do: Welcome and assist customers in our service department.

Coordinate vehicle parking and ensure smooth operations.

Handle phone inquiries and keep our systems updated.

Keep customers informed about their vehicle’s progress.

Explain completed work in a clear, friendly manner.

Process payments and ensure every customer leaves happy!

What we’re looking for: A motivated team player who thrives in a fast-paced dealership environment.

Strong communication and interpersonal skills.

Ability to work independently, with full support from our management team.

Any mechanic knowledge is a bonus, but not a must!

Work Hours: Monday to Friday, 7:30 am to 5:00 pm, with one RDO per month.

Ready to drive your career forward? Join us at Townsville Auto Group, where your success is rewarded, and every day brings something new and exciting!

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Apply in confidence today: mick.cornell@townsvilleautogroup.com.au