Admin Role and Customer Support Officer

Solar 1 Nation

Welshpool, Perth WA

Administrative Assistants (Administration and Office Support)

Full time

50,000 – 55,000 per year

About Solar 1 Nation Electricals

At Solar 1 Nation Electricals, we are dedicated to providing innovative and reliable solar energy and air conditioning solutions for homes and businesses across Western Australia. As a trusted name in the industry, our mission is to empower our clients with sustainable, cost-effective, and energy-efficient options that benefit the environment and lead to significant savings on energy bills.

Founded on the principles of quality and customer satisfaction, Solar 1 Nation prides itself on delivering the highest standards in every installation. Our team comprises experienced professionals passionate about renewable energy and the comfort and well-being of our clients. We specialize in top-of-the-line solar panels and advanced air conditioning systems, ensuring our customers enjoy an optimized energy experience, from heating and cooling to sustainable power generation.

With a strong reputation for integrity, transparency, and unparalleled service, Solar 1 Nation Electricals has grown rapidly. We’ve built a substantial customer base and an impressive pipeline of leads an indication of the trust and confidence our clients place in us. Industry-leading warranties back our solutions, and we offer ongoing support to ensure each system operates efficiently long after installation.

Joining Solar 1 Nation Electricals means becoming part of a team committed to making a real difference. Every installation contributes to a cleaner, greener future, and every customer interaction is a chance to promote sustainable living. If you are passionate about renewable energy, dedicated to exceptional customer service, and excited about being part of a forward-thinking team, we’d love to hear from you!

Key Responsibilities

Manage daily administrative tasks including emails, phone calls and scheduling

Assist customers with enquiries, job updates and general support

Coordinate bookings and organise technician calendars

Update and maintain CRM/job management systems

Prepare and manage documents, reports, and compliance files

Handle data entry, filing, and general office duties

Liaise with customers, suppliers and internal teams in a professional manner

What We Are Looking For

Experience in administration or customer service

Excellent communication and people skills

Strong organisation and time-management abilities

Ability to multitask and work in a fast-paced environment

Confident using computers, Microsoft Office, and digital systems

Positive, reliable, and proactive attitude

What We Offer

Supportive and friendly work environment

Full training provided

Career growth within the company

Long-term stable position

Competitive pay based on experience

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Interested and eligible candidates, email your resume to operations@solar1nation.com.au