Retail Sales Performance Manager- multi-site

Mazzucchelli's

Perth WA

Management to Area/Multi-site (Retail and Consumer Products)

Full time

90,000 to 95,000 + car allowance + commissions

Retail Sales Performance Manager

Retail Performance | State Role | Reporting to Head of Brand, Mazzucchelli's

Mazzucchelli’s is more than a place to work, it’s a brand built on genuine connection with people. When you join Mazzucchelli’s, you step into a supportive, high-performance environment where expertise is valued, growth is encouraged, and excellence is recognised. With so many opportunities to shine, we empower our team to build rewarding careers in a brand that has stood strong for over 120 years.

We measure Mazzucchelli's Legacy Value. MLV is at the heart of everything we do. Team members are encouraged to build genuine and lifelong relationships with everyday people and create memorable experiences.

The Opportunity

We are seeking an experienced Retailer to lead individual on-floor performance across our Perth network.

This is a hands-on, ground level role responsible for developing, measuring and driving Assistant Store Managers and Sales Professionals across Mazzucchelli's home state. You will work closely with Retail Senior Leadership and Workforce Planning to ensure consistent productivity that aligns to our brand, culture and performance expectations.

About the Role

Reporting directly to the Head of Brand, this role focuses on individual results for retail Sales Professionals across 11 stores, state wide.

Full-Time, Leadership Position- Perth

Manage individual personal performance of Sales Professionals while championing excellence in brand standards

Partner with our company Workforce Planning to understand workforce plans, store needs and succession pipelines

Develop and embed best-practice sales processes, presentation frameworks and on-floor tools

Build strong talent pipelines for Store Management and future leaders

Drive a positive, engaging candidate experience aligned to the brand

Support onboarding and handover into Learning and Development pathways

Champion diversity, inclusion and cultural alignment in hiring decisions

This is an on-site store-based role where no two days are the same, working shoulder-to-shoulder with Australia's best Retail professionals to create measurable careers and results on the shop floor.

What You Will Bring

Proven experience in retail performance metrics, ideally in a multi-site or national business

Strong track record onboarding and developing Store Managers, Assistant Managers and frontline retail teams

Comfortable operating in a high-velocity, exciting sales environment

Commercially minded with strong stakeholder management skills

Confident influencing senior retail leaders and store management

Highly organised, process-driven and outcomes-focused

Passionate about people, culture and building great teams

Experience using tracking platforms and sales reporting tools

Work closely with our Learning and Development team to ensure succession from Culet to Crown

Why Join TJG (The Jewellery Group)

National role with real impact across 70+ stores and National Support Office

Work with iconic, well-loved Australian retail brands

Be part of a people-first, values-led leadership team

Opportunity to shape and elevate TJG’s retail sales strategy

Supportive, collaborative Head Office environment

Competitive salary package aligned to experience

The Star Academy, our exclusive education and development brand is the backbone of the career pathways that you will be guiding on-floor. We have accredited pathways for our sales team and leaders on the ground that encourages opportunities from Culet to Crown.

This role offers national exposure, the opportunity to make a lasting impact on team capability, and to play a key part in the continued success of a leading Australian jewellery brand.

Help us shape what Australian Retail should look like in 2026!

Apply now and bring brilliance to every individual.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Send your CV and Cover letter to our Head of Brand Narelle Madden narelle.madden@tjgpl.com.au