Cluster Unit Manager to Francis Greenway

NSW Department of Justice

Sydney NSW (Hybrid)

Police and Corrections (Government and Defence)

Full time

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Cluster Units Manager

Sentence Management Operations Administration Clerk Grade 7/8

24 hrs Lodgement Processing Unit

Corrective Services NSW

Location – Francis Greenway Complex

Employment Type to Ongoing, Full Time

Salary to 113,573 to  125,719pa + Superannuation + Leave Loading

Hybrid working model available – Monday to Friday – Rotating Shifts 8am-4pm and 10am to 6pm

About the Role

Are you an experienced and innovative leader looking to provide professional management and support to an established team? CSNSW now require you to come on board and manage the day-to-day provision of high quality, professional and timely Sentence Administration service delivery within a Clustered Correctional operational area, to key stakeholders including Correctional centres, court complexes, Community Corrections staff, the public, and government and non-government agencies from NSW and external jurisdictions

The successful candidate will be responsible for providing support to inmates and staff. The duties and responsibilities will include, but not be limited to:

Supervise, lead and mentor administration staff within a set cluster

Coordinate and deliver results in accordance with legislation, policy and practice

Apply agency administrative systems, procedures and methods that are in line with organisational standards

Work on process improvement projects to balance competing demands and determine priorities

Coordinate the allocation of resources within the team and negotiation with other managers

Thorough working knowledge in relation to the detention and release of inmates.

Working knowledge and experience in the interpretation of complex and changing legislation and understanding of the NSW Criminal Justice System

About You

Confidence and the ability to work well under pressure will see you succeed in this role. Your strong leadership skills and experience will help you support the team whilst managing conflicts using existing conflict resolution practices. You will always display and act with integrity whilst providing a positive customer service to identify issues and find appropriate solutions. If you are looking for a challenge and see yourself as productive leader with exceptional communication skills, wait no longer and apply now!

Hold a current Driver licence and willingness to travel while performing this role as travel may be required

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

You must also answer the two (2) pre-screening questions on the application page.

Describe what approaches have worked for you when training new or existing staff. How do you know that the training has been effective?

Explain a change that you have contributed to, the difficulties faced and how you overcame them?

Applications close: 25 January 2026 at 11.59pm

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Contact Aeron Santos via Aeron.Santos@dcj.nsw.gov.au Contact the hiring manager Natalie Buttigieg via Natalie.buttigieg@correctiveservices.nsw.gov.au