Clerk, Reservations - hotel (Reservations Coordinator) (NOC: 6435)
Terms of Employment: Permanent, Full Time, Shift, Overtime, Weekend, Day, Night, Evening
Salary: $16.75 to $17.75 Hourly for 40 hours per week, Medical Benefits, Dental Benefits, Group Insurance Benefits, Vision Care Benefits
Anticipated Start Date: 2014/03/15
Location: Yellowknife, Northwest Territories (1 vacancy)
Skill Requirements:
Education: Some high school, Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): Guest service trade certification, Front desk agent certification
Experience: 7 months to less than 1 year
Languages: Speak English, Read English, Write English
Business Equipment and Computer Applications: Hotel Soft, Basic computer skills (will train), Internet browser
Work Setting: Hospitality industry, Hotel
Type of Bookkeeping and Accounting: Cashiering
Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests' valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Supervise other front desk staff, Train staff
Work Location Information: Staff accommodation available, Staff accommodation provided, Willing to relocate
Transportation/Travel Information: Travel expenses not paid by employer
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Other Information:Valid Work permit Required
Employer: Explorer Hotel

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How to Apply: Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position. By E-mail: operations@explorerhotel.ca Advertised until: 2014/03/15