Business Manager

Lawnbrook Estate

Swanbourne, Perth WA

General/Business Unit Manager (CEO & General Management)

Full time

$90,000

Bedtonic is a modern lifestyle brand creating timeless, luxury linen bedding, apparel, and homewares with sustainability at its core. We prioritise natural fibres, ethical production, and thoughtful design. As we continue to grow, we’re looking for an experienced Business Manager to strengthen our operational systems and support the brand’s next stage of expansion.

About the Role

The Business Manager will oversee the day?to?day operations of our eCommerce business, ensuring efficiency across supply chain, inventory, logistics, and fulfilment.

You’ll work closely with the Directos and small team, playing a critical role in driving operational performance and supporting revenue growth.

Key Responsibilities

Oversee end?to?end operations including production scheduling, inventory control, warehousing, and fulfilment

Manage supplier relationships, lead times, purchase orders, and quality assurance

Optimise operational workflows, internal systems, and procedures for scalability

Monitor stock integrity and ensure inventory accuracy across all channels

Manage freight, logistics partners, and delivery efficiency

Collaborate with customer service to ensure fast, accurate issue resolution

Analyse business performance metrics—including operational KPIs, cost structures, and revenue trends—and provide strategic recommendations to leadership

Support new product launches, from supply chain planning to delivery readiness

Analyse business performance metrics—including operational KPIs, cost structures, and revenue trends—and provide strategic recommendations to leadership

Support and coordinate new product launches by aligning supply chain planning, production timelines, and delivery readiness

Drive overall financial performance, with a direct focus on revenue growth and improving net profit margin percentage

Develop, document, and maintain Standard Operating Procedures (SOPs) to create consistency, efficiency, and clarity across the business

Identify and implement continuous improvement initiatives to reduce costs, streamline processes, and elevate operational excellence

About You

Experience in operations, eCommerce, supply chain, or logistics

Strong analytical mindset and comfort with forecasting, spreadsheets, and reporting

Highly organised, proactive, and solutions?driven

Excellent communication and stakeholder management skills

Experience improving systems and scaling operational workflows

Passion for sustainability and quality craftsmanship is a plus

Comfortable working in a small, entrepreneurial, fast?growing brand

Why You’ll Love Working Here

Purpose?driven brand committed to ethical, sustainable production

Flexible, supportive working environment

Opportunity to build and shape operational foundations

Work alongside a passionate, creative team

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Submit your resume and a short cover letter explaining why you d be a great fit to hello@bedtonic.co