Customer Service Administrator

Exclusive Talent Pty Ltd

Rydalmere, Sydney NSW

Administrative Assistants (Administration and Office Support)

Full time

65,000 to 70,000 per year +Super

Low application volume

Customer Service Administrator

Rydalmere, Western Sydney | Parking on site

70K + Super | Permanent Full-time

Manufacturing Industry | B2B Customer Service

Are you a proactive team player who delivers exceptional customer service and thrives in a fast-paced environment?

We are partnering with a leading manufacturing business that is known for quality products and strong customer relationships. They are now seeking an experienced Customer Service Administrator to join their team and support daily operational success.

What You’ll Be Doing

Manage inbound calls and customer enquiries professionally and efficiently

Process quotes, sales orders, and purchase orders accurately

Respond to supplier and account queries, ensuring timely resolution

Monitor and manage backorders, providing updates to customers and internal teams

Assist the Sales team with administration, reporting, and coordination

Maintain customer records, pricing updates, and product information in internal systems

Provide general office support where required

What You’ll Bring

Previous experience in a customer service or order processing role (manufacturing industry highly regarded)

Strong communication skills with a customer-first mindset

Confidence using business systems and MS Office suite

High attention to detail and strong organisation skills

Ability to multitask and work collaboratively with internal teams

A proactive, problem-solving approach

Ready to Apply?

If you're passionate about service excellence and are looking for a role where you can make a real impact, we’d love to hear from you.

Contact:

Dimpy Mehta

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Director, Exclusive Talent 0416586662, dimpy@exclusivetalent.com.au