Resource Coordinator

The Bethanie Group Inc.

West Perth, Perth WA (Hybrid)

Administrative Assistants (Administration and Office Support)

Contract/Temp, Full time

At Bethanie, we believe in a collaborative and supportive work culture, where you can grow, learn, and develop professionally. Our team of experienced aged care professionals have diverse and varied opportunities – this is your chance to be part of a vibrant community dedicated to making a difference.

About the role

Our Home Care team have an opportunity for an experienced Scheduling Officer to join their team.

12 month fixed-term contract working full-time hours (Monday to Friday), based in our West Perth office.

This role is mainly office based, with some consideration for flexible working and variable start and finishing times. (7.6 hrs shift. Coverage required between 6.30 am to 6pm)

Reporting to our Team Leader, you are responsible for the scheduling of in-home client services and some administrative functions. This is a busy, fast-paced role so you are highly organised with a solution-focussed attitude.

The role will include:

Coordinating the scheduling and delivery of services to home care clients

Providing a professional service through effective communication techniques over the phone, on email and via SMS

Ensuring that information provided to customers regarding rostering and staffing is relevant and accurate

Ensuring all home care team rosters reflect and include approved leave, training and meeting attendance coverage

You will also have the opportunity to work on projects for the Home Care team as and when the need arises.

About you

You pride yourself on delivering excellent service to your customers and your ability to listen and communicate clearly on the phone and in writing. You also bring:

Previous experience in scheduling home care services to preferably experience using Alayacare

Enthusiasm and commitment to the provision of excellent customer focused services and empathy with older people and their families

Willingness to obtain vaccinations (minimum of 1 COVID-19 and annual flu) and current police clearance

Working with Bethanie

At Bethanie, we are committed to being an employer of choice by creating a supportive and compassionate environment for our people and customers. As well as being part of a stimulating and nurturing work environment, you will also have access to the following benefits:

Financial benefits: Salary Packaging up to 15,899 of life expenses per annum, 2,650 per annum for meals and entertainment and additional benefits for parking – pay less tax and increase your take home pay

Wellbeing benefits: a comprehensive mental health and wellbeing program and free flu vaccinations each year

A rewarding career with a supportive culture and a focus on flexibility and work life balance

To Apply

Please click on apply to upload your resume and brief cover letter before the closing date of 17 February. Our process will include a questionnaire to finalise your application.

If you require any further information or would like to have a confidential discussion,

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Contact our Talent Acquisition team on recruitment@bethanie.com.au