Motor Assessor Melbourne

Suncorp

Melbourne VIC (Hybrid)

Automotive Trades (Trades and Services)

Full time

Attractive salary + bonus + great benefits

Assess and resolve motor claims with precision and care

Drive customer trust through high-quality repair outcomes

Melbourne and various VIC locations

About the role

We’re looking for a trade-qualified Motor Assessor with hands-on experience in panel beating, spray painting, or mechanical repairs (Cert III or equivalent). You’ll use your technical knowledge and strong customer skills to assess vehicle damage, prepare accurate repair quotes, and negotiate settlements.

What you'll do

Negotiate with repairers to achieve the best repair method, cost, and quality outcomes

Assess vehicles on-road and via desktop using Suncorp’s assessing frameworks

Manage escalations and disputes, ensuring timely and fair resolutions

Conduct reinspection, audits, and quality checks to maintain repair standards

Support customers through repair, write-off, and settlement processes

What you'll bring

Trade qualification (Cert III) in panel beating, spray painting, or mechanics or equivalent experience as a Motor Assessor

A minimum of 3 years' post-trade qualification experience

Proven experience in quote writing and assessing/estimating skills

Knowledge of repair methods, insurance codes, and compliance

Current unrestricted Australian driver’s license

What You’ll Enjoy

Access our award-winning Shine platform to your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually

Paid study support, career breaks, on-the-job learning, and a 1,000 referral bonus

Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access

Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees

Paid volunteer leave, donation matching, and unlimited emergency response leave

Performance-based bonuses and Suncorp shares for eligible employees

At Suncorp we believe we are our best when our workforce is as diverse, talented, and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, for a confidential conversation.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

We encourage you to contact annette_frasca@suncorp.com.au