Account Manager to Mid-Market

UKG

Melbourne VIC

Account and Relationship Management (Sales)

Full time

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Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work mattersand so do you.

About the Role: At UKG, our purpose is people and that includes you. We help organizations all over the world take care of their teams with powerful HR, payroll, and workforce management technology. We’re looking for a driven Account Manager who’s ready for their next challenge someone who loves building relationships, thrives in a fast-moving SaaS environment, and knows how to deliver real business growth.

If you’re energized by consultative selling, trusted partnerships, and helping customers succeed  this is your opportunity to make an impact.

What You’ll Do

Own and grow a portfolio of mid-market customers, driving expansion and retention across UKG’s HCM and workforce management solutions.

Achieve and exceed your revenue targets by managing complex sales cycles with precision and purpose.

Develop strategic account plans that identify new opportunities, drive engagement, and position UKG as a long-term partner.

Build strong, business-focused relationships with decision-makers understanding their goals, challenges, and how UKG can help them achieve success.

Generate new opportunities within existing accounts through cross-selling, upselling, and introducing new modules or solutions.

Collaborate with pre-sales, professional services, and customer success teams to deliver seamless, value-driven outcomes.

Stay ahead of industry trends to bring meaningful insights and innovative ideas to every customer conversation.

What You Bring

Proven success in account management or solution sales, ideally within SaaS, ERP, or HCM environments.

A track record of exceeding targets through strategic selling, relationship-building, and consultative approaches.

Strong business and financial acumen, with the ability to link technology solutions to measurable business outcomes.

Exceptional communication and presentation skills you can confidently articulate a clear business case to all levels of stakeholders.

Self-motivated, disciplined, and driven to succeed with a positive, entrepreneurial “can do to will do” mindset.

A passion for helping customers thrive and the curiosity to continuously learn, grow, and innovate.

Why You’ll Love Working Here

Join a global HR technology leader that’s transforming how organizations care for their people.

Work in a culture built on trust, inclusion, and belonging where you can bring your whole self to work.

Enjoy competitive compensation, uncapped earning potential, and comprehensive benefits designed for every stage of life.

Be part of a team that celebrates wins, shares ideas, and supports your professional growth every step of the way.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Email UKGCareers@ukg.com