Sleep Clinic Coordinator

Western CPAP

Myaree, Perth WA

Medical Administration (Healthcare and Medical)

Full time

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Low application volume

Sleep Clinic Coordinator

About Us

Western CPAP is a rapidly expanding provider of comprehensive sleep and respiratory care, with locations in Rockingham and our new purpose-built facility in Myaree. We provide diagnostic and treatment services across sleep apnoea and respiratory care, including Level 2 home-based sleep studies, CPAP therapy support, and soon Level 1 in-lab sleep studies at our Myaree location.

Working closely with our associated business, Oxygen West, we offer patients a broader respiratory care pathway and our team the opportunity to work across multiple aspects of sleep and respiratory health.

We pride ourselves on delivering outstanding customer care and a high standard of clinical support, using advanced diagnostic equipment and leading therapy brands including ResMed, Philips, Fisher and Paykel, Löwenstein and BMC.

About the Role

We are seeking a full-time Sleep Clinic Coordinator (Tuesday to Friday, 38 hours per week) to help oversee the day-to-day operations of our Myaree clinic, spanning sales, administration, stock control, team support, and front-of-house coordination.

This is a hybrid role suited to someone who enjoys variety and can combine strong customer service and commercial awareness with excellent organisational skills. You may come from a CPAP, sleep, respiratory, pharmacy, medical administration, or specialist retail background.

You will play a key role in ensuring the clinic runs smoothly, patients are well looked after, stock is well managed, the front counter operates efficiently, and the broader team is well supported.

For the right person, there is also the opportunity to be involved in more clinical and technical tasks such as CPAP consultations, therapy support, and sleep study coordination.

Key Responsibilities

Provide outstanding front counter and customer service support to patients and walk-in customers

Assist with CPAP and BiPAP sales, mask selection, accessories, and patient education

Support the daily running of the clinic and front office

Coordinate bookings, administration tasks, and general workflow across the clinic

Manage stock ordering, stock control, and supplier coordination

Assist with rostering and day-to-day operational planning

Support technicians and clinical staff to ensure smooth service delivery

Help maintain an organised, professional, and patient-focused clinic environment

Assist with website updates and general online product or service maintenance where required

Operate and support diagnostic software and equipment, including Philips PDx, G3 software, NOX A1, and Noxturnal software, where relevant

Maintain equipment standards, infection control processes, and quality assurance procedures

Work collaboratively across Western CPAP and Oxygen West to support broader respiratory care services

About You

You are organised, proactive, commercially aware, and confident dealing with people. You enjoy a role with variety and are comfortable balancing patient interaction, administration, sales, stock management, and operational responsibilities.

You may already have hands-on CPAP and sleep industry experience, or you may come from a strong sales and operations background with relevant exposure to CPAP, respiratory care, or specialist healthcare services.

Skills and Experience

Preferred

Experience in CPAP therapy, sleep services, respiratory care, or a related healthcare environment

Strong customer service and sales experience

Experience in office administration, front counter coordination, or clinic operations

Experience with stock control and ordering

Experience with rostering or team coordination

Strong IT skills and confidence learning software systems

Excellent communication and organizational skills

A reliable, honest, and proactive approach to work

Experience with WordPress and Woo Commerce is advantageous

Business administration experience is highly regarded

Highly Regarded

Experience conducting CPAP trials and supporting patients with therapy setup and troubleshooting

Knowledge of major CPAP brands and software platforms

Experience using Philips PDx, NOX A1, G3, and Noxturnal software

Ability to step into CPAP consults, therapy support, or sleep study-related tasks where needed

Experience with advanced therapies such as BiPAP and ASV

Familiarity with ResMed Therapy Plan and Nightshift systems

Respiratory care experience, including oxygen concentrators, cylinders, and oxygen therapy

Experience performing 6-minute walk tests and pulse dose assessments

Current First Aid and CPR certification, or willingness to obtain

Why Join Western CPAP?

Join a growing and respected WA business in sleep and respiratory care

Play an important role in the growth of our Myaree clinics

Enjoy a genuinely varied position that combines operations, sales, administration, and patient support

Opportunity for cross-training across Western CPAP and Oxygen West

Supportive team environment with real professional development opportunities

Competitive remuneration based on experience

Ongoing training and career growth in a rapidly expanding healthcare business

How to Apply

If you are looking for a varied and rewarding role where you can combine operations, customer service, sales, and CPAP industry experience, we would love to hear from you.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Send your application to Brett at: manager@westerncpap.com.au For further enquiries, contact 0861851856