Specialist Support Coordinator

Uptogether Healthcare

Goolwa South, Fleurieu Peninsula and Kangaroo Island SA (Hybrid)

Aged and Disability Support (Community Services and Development)

Part time

50 to 60 per hour

Part-Time Specialist Support Coordinator

Company: Up together Healthcare

Location: Goolwa office, South Australia (Hybrid) / Community-Based)

Employment Type: Part-Time

This part-time role offers negotiable hours per week to accommodate work-life balance.

About Up together Healthcare

Uptogether Healthcare is a registered NDIS provider with head office located in Goolwa, South Australia. It is committed to delivering high-quality, person-centred supports that empower people with disability to live meaningful and independent lives. Our team works collaboratively with participants, families, and service providers to ensure individuals receive the right supports to achieve their goals.

We are currently seeking a motivated and experienced Specialist Support Coordinator to join our growing team on a part-time basis. This role is ideal for a professional with strong knowledge of the NDIS and experience supporting participants with complex needs.

About the Role

As a Specialist Support Coordinator, you will support NDIS participants with complex needs, helping them navigate the NDIS, overcome barriers, and coordinate services that promote long-term capacity building and independence.

You will work collaboratively with participants, families, support networks, and service providers to ensure supports are effectively implemented and aligned with participant goals.

Key Responsibilities

Deliver Specialist Support Coordination in line with NDIS guidelines and best practice

Assist participants with complex needs to understand and implement their NDIS plans

Coordinate and monitor a range of services and supports to ensure they are meeting participant goals

Develop strong relationships with participants, families, carers, and stakeholders

Address barriers and complex challenges impacting participants' support arrangements

Facilitate service agreements and collaboration between multiple providers

Maintain accurate case notes, documentation, and reports

Advocate for participant rights, choice, and control

Identify risks and implement appropriate safeguarding measures

Support participants to build capacity and independence

Essential Qualifications and Requirements

Relevant tertiary qualification in Social Work, Psychology, Disability, Community Services, Mental Health, or a related field

A Bachelor degree is the minimum education level required for this position.

Demonstrated experience providing NDIS Support Coordination or Specialist Support Coordination

A minimum of 3+ years of NDIS Support Coordination experience is required for this role.

Strong understanding of the NDIS framework, legislation, and practice standards

Experience supporting individuals with complex support needs including psychosocial disability, behavioural challenges, or multiple support systems

Excellent case management and problem-solving skills

Strong interpersonal, communication, and advocacy skills

Ability to work independently while collaborating with multidisciplinary teams

High level of organisational and documentation skills

Proficient computer skills and experience using client management systems

Mandatory Checks and Compliance

Current NDIS Worker Screening Check

Working with Children Check (or equivalent)

National Police Check

Current First Aid and CPR Certificate

Valid Driver's Licence and access to a reliable vehicle

Right to work in Australia

Desirable

Experience working with high-complexity participants

Knowledge of NDIS Quality and Safeguards Commission requirements

Experience working with SIL, SDA, psychosocial disability, or behavioural support frameworks

What We Offer: Flexible part-time working arrangements

Supportive and collaborative team environment

Ongoing professional development and training

Opportunity to make a meaningful impact in the lives of people with disability

Career growth within a growing NDIS organisation

If you are passionate about supporting people with disability and have the expertise to provide high-quality Specialist Support Coordination, we would love to hear from you.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Submit your resume and cover letter to: admin@uptogetherhealthcare.com.au