Ground Coordinator

Intrepid Travel

Broome, Broome and Kimberley WA

Tour Guides (Hospitality and Tourism)

Full time

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Step into the heart of adventure in Broome, where red earth meets turquoise waters, and no two days at Intrepid are ever the same. As a Ground Coordinator with Intrepid Travel, you’ll be at the forefront of the action, responsible for ensuring every trip departs seamlessly and every small detail is taken care of. From preparing unforgettable camping and hiking experiences to supporting tour leaders on the ground, this is your chance to play a vital role in bringing fantastic journeys to life.

Reporting to the ground manager, you’ll be responsible for the hands-on duties at the depot and leader house, creating an organised and welcoming environment for teams both before and after their trips. Your days will be varied, consisting of purchasing trip provisions, managing logistics, cleaning trucks and camping equipment, minor vehicle and equipment repairs, and jumping in to solve challenges as they arise. With your strong organisation skills and passion for travel, you’ll help deliver exceptional experiences for both leaders and travellers alike, all while keeping operations running smoothly behind the scenes.

Join a fun team in Broome, where you can bring your energy, adaptability and love of adventure, and help to bring together journeys that truly change the way people see the world. This role is based on site, out of our depot in Broome, working on-site with flexibility around working days to include some weekends.

Some of the experience you have might include:  

Experience either as a Tour Leader, or in a Tour Operations Role 

Solid understanding of the processes and practices of trip preparation, particularly hiking and camping trips 

Strong organisational abilities to manage multiple tasks, prioritise responsibilities, and meet deadlines in a fast-paced environment

Excellent verbal and written communication skills to be able to effectively interact with tour leaders, operations staff and other stakeholders

A team player who creates a happy, team-focused environment

Strong problem-solving skills

A full medium-rigid drivers licence or willingness to obtain one

We are Intrepid

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. 

Rewarding and developing our people is important to us, some of our work perks include:

Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year

A free Intrepid trip every year, plus generous discounts for families, and close friends

5 extra days of leave a year for use on Intrepid trips

A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. 

Access to e-learning platforms, professional development and mentor programs

20 hours of volunteer leave every year to use on causes most important to you

Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, with your name, location, and the adjustments you require, we will then be in touch to support your application.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Contact us at careersupport@intrepidtravel.com