Casual - Facility Support Officer

City of Parramatta

Parramatta, Sydney NSW

Labourers (Trades and Services)

Government - Local (Government and Defence)

Casual/Vacation

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At a glance

Employment Type: Casual

Hourly Pay Rate: 33.19 plus 25% casual loading.?

Closing date: 9pm, Tuesday 21 April 2026.

The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and economically sustainable.

At Council, we prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children, this includes conducting National Police Checks, Working with Children Checks, and through reference checks. Our commitment to child safety is explained in Council's Child Safe Commitment Statement.

About the role

The Facility Support Officer will have a primary place of work within the Community Hubs facilities network, however, will work across multiple Community Hub locations dependent on customer demand and business needs.

Operating 7-days a week, our Community Hubs are the community, cultural and civic heart of the City of Parramatta, delivering exceptional customer experiences to those who live, work, study, visit and play in our City.

On a daily basis you will:

Provide high quality customer service, conveying information, answering queries and assisting customers regarding the use of Council's community facilities.

Facilitate the setup and pack down of events, functions and programs with precision and in an efficient and timely manner.

Arrange furniture and equipment according to a plan and adapting quickly if plans change, maintaining equipment and keeping storage areas clean and tidy.

Report to Supervisor regarding bookings issues and contribute to the improvement of service delivery.

Check daily booking registers and follow task lists to delivery exceptional service.

Prepare coffee stations, water stations, cutlery and/or any other equipment as needed, prior to meetings.

About You

The successful candidate should have previous demonstrated experience in facilities/venue care and preparation and strong customer service experience.

You will also bring:

Minimum of High School Certificate or equivalent

Working with Children Check

Strong attention to detail

Maintain equipment and consumables

Communicate appropriately with clients and colleagues

What’s on offer

We are offering casual positions with an attractive hourly rate of 33.19 plus 25% casual loading.?

In addition, City of Parramatta also offer excellent employee benefits which include:

Central Parramatta location (Public transport at our door, discounted parking)

Learning and development opportunities

Health and Wellbeing programs (Fitness Passport, flu shots, etc.)

Want to know more?

Further information regarding the requirements of this role can be found in the attached Position Description

Review our Values Flyer, which outlines Council's core values and behaviours.

How to apply

Candidates must apply online and applications through other mediums will not be accepted at this time.

Applications close 9pm, Tuesday 21 April 2026.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Contact Rachael White on email rwhite@cityofparramatta.nsw.gov.au