Hotel Receptionist
Hotel et Pavillons Le Petit Manoir du Casino Inc
Location 525 Chemin des Falaises La Malbaie, QC
Salary 17.50 to 18.00 hourly (To be negotiated) / 30 to 40 hours per week
Full time
Early morning, Morning, Day, Evening, Weekend, Shift, Flexible hours, Overtime available
Starts as soon as possible
Benefits: Financial benefits, Other benefits
Languages French
Education Secondary (high) school graduation certificate
Experience 1 year to less than 2 years
Work must be completed at the physical Location. There is no option to work remotely.
Asset languages
English, Middle (1100-1500)
Work setting
Hotel, motel, resort
Rural area
Private sector
Responsibilities:
Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Answer telephone and relay telephone calls and messages
Send invoices
Schedule and confirm appointments
Record and relay information
Provide basic information to clients and the public
Perform clerical duties, such as filing and sorting and distributing mail
Obtain and process information required to provide customer service
Greet people and direct them to contacts or service areas
Operate switchboard or telephone system
Receive and issue payments
Experience and specialization
Computer and technology knowledge
Multi-line switchboard
Word processing software
Database software
Internet
Switchboard 1-25 lines
MS Excel
MS Windows
MS Word
Accounting software
Electronic mail
MS Outlook
Additional information
Security and safety
Bondable
Criminal record check
Basic security clearance
Enhanced reliability security clearance
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure
Repetitive
Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness
Benefits
Financial benefits
Registered Retirement Savings Plan (RRSP)
Other benefits
Free parking available
Learning/training paid by employer
On-site amenities
On-site recreation and activities
Other benefits
Paid time off (volunteering or personal days)
Team building opportunities
Between 08:00 a.m. and 02:00 p.m.
Until: 2026-05-20
NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.
By email: dg@petitmanoirducasino.ca By phone 4186650000 extension 8016