Senior Coordinator, Student Retention

University of Canberra

Bruce, Canberra ACT (Hybrid)

Student Services, Other (Education and Training)

Contract/Temp, Full time

Add expected salary to your profile for insights

Drive initiatives that support every student to succeed

UC Level 7, Salary Range 103,259 pa to 111,865 pa plus 17% Super

Full Time Fixed Term till Dec 2026 | flexible working arrangements available

About us:

Join University of Canberra where we walk together to foster an inclusive community. Together, we endeavour to empower, connect, and exchange knowledge with our diverse people, cultures, and environments.

We stand firm and dedicated to upholding fundamental values such as inclusivity, honouring Indigenous cultures (Narragunnawali), driving positive change, nurturing curiosity, and promoting collaborative efforts. We are committed to leading the national education sector in championing equity, diversity, inclusion, and accessibility via Connected – A Decadal Strategy 2023-2032. UC encourages applications from Aboriginal and Torres Strait Islander peoples, people with disability and people from culturally and linguistically diverse backgrounds.

About the opportunity:

We are looking for a proactive and collaborative Senior Coordinator to coordinate, implement and evaluate initiatives that improve student retention outcomes across the University of Canberra. If you enjoy working at the intersection of strategy, collaboration and impact, this role is for you!

In this role, you will play a key part in building strong partnerships across faculties and business units, mapping the student journey, and using data and evidence to inform planning, decision-making and continuous improvement.

Key Responsibilities:

Coordinate and deliver University-wide student retention initiatives and projects

Build and maintain strong partnerships across faculties and central teams to drive a cohesive approach

Lead and contribute to student journey mapping to identify risks, opportunities and key transition points

Support planning and readiness for the rollout of institution-wide retention initiatives

Use data and evidence to inform program design, decision-making and continuous improvement

About you:

You have experience delivering projects in complex environments, and are confident in building strong partnerships across diverse stakeholders. You bring strong analytical capability and use data and evidence to inform decisions, evaluate outcomes and drive continuous improvement.

Offerings/ Benefits/ Culture:

The University offers excellent conditions and benefits which can be explored on our “Work at UC” site that include:

Flexible working arrangements

Family-friendly policies

On campus Gym, Medical services, Cafes, Post office, Supermarket and Early Childhood Education and Care facilities.

Professional Development offerings (study assistance, corporate programs and discounts)

Innovative work environment with a diverse and inclusive culture

Access to Employee Assistance Program and a corporate private Health Plan (Bupa)

What we need from you: To be considered for this position, we only require your CV, no additional documents are necessary. Submit your CV through the “Apply Now” tab.

We kindly ask that you take this opportunity to align your CV with the Position Description, ensuring that your skills and experience are clearly articulated in connection with the specific requirements of the role.

If you are initially shortlisted, you may be asked to complete an online one-way video interview. There will be a list of pre-set questions that will need to be answered within a stipulated time

Working rights: Applicants who wish to apply for this position must have valid working rights at the time of submission.

WWVP: The University of Canberra is committed to the safety of vulnerable and young people. As such, the successful candidate will be required to have a current ACT working with vulnerable people registration.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Get in touch with our UC Talent team on 0262063867 or email uctalent@canberra.edu.au