Dry Cleaning Assistant, All Rounder

BKH Dry Cleaning and Alteration

Drummoyne, Sydney NSW

Cleaning Services (Trades and Services)

Full time

30 to 45 per hour

Dry Cleaning Assistant / All-Rounder

Location: Birkenhead Point Outlet Centre

Employment Type: Full-time or Part-time

About the Role

We’re looking for a reliable, detail-oriented Dry Cleaning Assistant to support daily operations in a busy retail dry cleaning store. This is a hands-on, customer-facing role that combines service, garment care, and operational responsibilities.

You’ll be responsible for ensuring garments are handled, cleaned, and returned to customers in excellent condition, while also delivering a smooth and professional customer experience.

Key Responsibilities

Customer Service

Greet and assist customers with drop-offs and pick-ups

Assess garments and explain cleaning options, pricing, and turnaround times

Handle customer enquiries, requests, and basic complaints professionally

Garment Handling and Sorting

Tag, sort, and organise garments based on cleaning method and priority

Identify fabric types and note special care requirements (e.g. delicate, stain treatment)

Cleaning and Machine Operation

Operate dry cleaning and laundry machines safely and efficiently

Follow cleaning procedures and chemical handling guidelines

Monitor loads to ensure quality outcomes

Pressing and Finishing

Iron, steam, and press garments to a high standard

Perform quality checks before packaging

Packaging and Order Management

Pack garments neatly and accurately

Ensure orders are complete and ready for collection on time

Store Operations

Maintain cleanliness and organisation of the workspace

Assist with stock (e.g. hangers, packaging materials)

Follow workplace health and safety procedures

What We’re Looking For

Strong attention to detail and care for handling garments

Good communication and customer service skills

Ability to multitask and work in a fast-paced environment

Reliable, punctual, and responsible

Willingness to learn (training provided)

Experience in dry cleaning, laundry, or garment care

Experience in retail or customer service

Working Conditions

On your feet for extended periods

Handling heat, steam, and cleaning equipment

Weekend availability is required

What We Offer

Training and support

Stable hours in a consistent retail location

Opportunity to develop practical operational skills

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Send your resume and a short introduction outlining your experience and availability and call 0412141235