Operations Manager

Western Australian Museum

Kalgoorlie, Kalgoorlie, Goldfields and Esperance WA

Management (Hospitality and Tourism)

Government to State (Government and Defence)

Full time

L5, 105,167 to 114,938 pa, PS CSA Agreement 2024

How you match

Skills and credentials from the job description

Microsoft Office

Criminal History Check

Drivers Licence

We currently have one (1) Permanent Part-time vacancy (0.8FTE or 60 hours/fortnight) available for immediate filling.

Note that this position will be Full-time (1.0FTE or 75 hours/fn) for the first 12 months, with the possibility of ongoing full-time hours.

A Pool will also run for a period of 12 months.

About us

The Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone. It preserves, documents and shares collections relating to the State’s natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.

About the Museum of the Goldfields

Located in the historic town of Kalgoorlie-Boulder, the Museum of the Goldfields showcases the rich social, cultural, and environmental history of the Goldfields region. The site plays a key role in engaging local communities and visitors through exhibitions, public programs, and events that celebrate Aboriginal culture, mining heritage, and the unique stories of the region. The Museum is a hub for learning, storytelling, and community connection, contributing to regional identity and tourism.

About the role

The Operations Manager provides leadership and direction for the day-to-day operations of the Museum of the Goldfields, ensuring the effective management of human, financial and physical resources in accordance with Departmental priorities and public sector standards. The role provides high-level support to the site’s Regional Manager and functions as the key delegate in their absence, contributing to operational leadership, decision-making, and the achievement of strategic and service delivery outcomes.

About you

We are looking for a dynamic, motivated, and detail-oriented leader who enjoys working in a fast-paced environment and is passionate about delivering high-quality visitor experiences. You will be confident using computer systems and applications, including Microsoft Office, and demonstrate well-developed organisational, and project management skills.

You will demonstrate strong attention to detail, sound judgement, and a commitment to excellence, while being aligned with the WA Museum’s values and strategic pillars, including collaboration, community engagement, knowledge sharing, and delivering impactful cultural experiences.

The successful applicant will be expected to: Manage daily Visitor Services operations through effective leadership, resource management, and operational planning.

Deliver and support exhibitions, public and education programs, events, and outreach activities.

Build and maintain strong relationships with stakeholders, community groups, and visitors.

Contribute to operational planning, site projects, and continuous improvement initiatives. See JDF for full list of duties.

How to apply

Please ensure that you review the attached Job Description Form (JDF) for further information about the ‘work-related requirements’ (Selection Criteria) of this position. This information will assist you with the preparation of your application.

We require you to submit: A current comprehensive CV including the contact details of two referees.

A statement of no more than 3 x A4 pages addressing all the essential work-related requirements (see JDF). Please provide relevant examples to support your claims.

Please ensure that you allow sufficient time to submit your application, as late applications will not be accepted.

To submit your application, click the “Apply for Job” button at the bottom of this page. Note that emailed applications will not be accepted.

If you experience technical difficulties applying online, please contact the RAMS Helpdesk on 1300 733 056, in the first instance. 

For information about the process,

Further Information

If you would like further information on this opportunity, contact Jessica Machin

Eligibility to Apply

To be eligible for appointment, applicants must have a valid Work Visa (for fixed term appointments), or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments) at the time of application.

A current (within six (6) months) National Police Clearance Certificatewill be required prior to commencement of employment, as per the Department’s Police Record Screening Policy.

A current WA 'C'-Driver’s licence is required for this position.

Pool Recruitment

This Pool will be open for a period of 12 months from the day after the breach of standard claim period closes. Permanent, fixed-term, full-time, and part-time appointments may be offered as vacancies arise; however, an appointment is not guaranteed.

Applicants found suitable in this Pool, may be considered for subsequent, similar vacancies with the WA Museum and the Department of Creative Industries, Tourism and Sport for the duration of the Pool.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Director Regions, on 0412288354 or via email, jessica.machin@museum.wa.gov.au contact Human Resources on email hr@museum.wa.gov.au