Medical Receptionist

Rockingham Specialist Centre

Victoria Park, Perth WA

Medical Administration (Healthcare and Medical)

Full time

28 to 34 per hour

First Point of Contact

Appointment Management

Reception

Immediate Start!!!

Be part of an exciting journey with WA specialist Centre and Rockingham Specialist Centre.

The successful applicant should be willing to work in both locations.

Travel between the two locations will be required on an as-needed basis.

About the role

Rockingham Specialist Centre and WA Specialist Centre is seeking a dedicated Medical Receptionist to join our team on a full-time basis. This is a crucial front-line position that sets the tone for patient experience and ensures the smooth operation of our specialist centre. As Medical Receptionist, you will be the first point of contact for patients, managing appointments, patient records, and enquiries whilst maintaining the highest standards of professionalism and confidentiality. This role is essential to our daily operations and directly impacts patient satisfaction and clinical efficiency.

Key responsibilities

Greeting patients upon arrival and managing the reception area to ensure a welcoming and professional environment

Scheduling and confirming patient appointments using medical practice management software

Processing patient registrations and maintaining accurate and confidential medical records in accordance with privacy regulations

Managing patient enquiries via telephone, email and in person, providing information about services and practitioners

Processing payments and handling billing inquiries with accuracy and professionalism

Coordinating referrals and liaising with other healthcare providers and administrative teams

Maintaining appointment schedules and managing room allocations for multiple practitioners

Ordering supplies and maintaining reception inventory as required

Supporting the clinical team by assisting with general administrative tasks

Ensuring compliance with health and safety protocols and confidentiality requirements

What we're looking for

Previous experience working as a medical receptionist or in a similar healthcare administrative role

Proficiency with medical practice management software and electronic health records systems

Excellent communication skills, both written and verbal, with the ability to interact professionally with patients and staff

Strong organisational and time management abilities, with the capacity to prioritise multiple tasks

Attention to detail and commitment to maintaining accurate patient records and documentation

Knowledge of privacy legislation and confidentiality requirements in healthcare settings

Customer service orientation with a compassionate approach to patient interactions

Proficiency in Microsoft Office applications and general IT skills

Ability to work independently and collaboratively as part of a healthcare tea

Preferred: Experience working in a specialist medical practice or multi-practitioner centre

What we offer

We are committed to providing our staff with a supportive and rewarding work environment.

We offer:

Competitive salary package commensurate with experience

Supportive and collaborative team environment

Ongoing professional development and training opportunities

Access to health and wellbeing programmes

A role with genuine impact on patient care and satisfaction

Modern facilities and systems to support your work

About us

We are dedicated to providing our patients with high-quality specialist care across multiple disciplines. Our team of experienced practitioners and support staff work collaboratively to ensure excellent patient outcomes and experiences. We pride ourselves on maintaining a professional, inclusive and patient-centred culture where our staff are valued and supported. Our mission is to deliver accessible, compassionate specialist healthcare to the community we serve.

Apply now

If you are an experienced Medical Receptionist looking for a full-time opportunity at a progressive specialist centre, we would like to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you would be an excellent fit for this role.

PERFORMANCE REVIEW

The successful applicant should be willing to work in both locations.

Any successful applicants will undergo a 3-month probationary period

Applications close by 10th April 2026 we look forward to welcoming you to our team.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

You can directly send your CVs to managerrscptyltd@gmail.com