Front Desk Hotel Clerk (Front Desk Receptionist)
Terms of Employment: Permanent, Full Time, Shift, Weekend, Day, Night, Evening
Salary: $14.00 Hourly for 40 hours per week, Medical Benefits
Anticipated Start Date: As soon as possible
Location: Whitehorse, Yukon Territory (2 vacancies )
Skill Requirements:
Education: Completion of high school, Some college/CEGEP/vocational or technical training
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: 1 to less than 7 months
Languages: Speak English, Read English, Write English
Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Word processing software, Spreadsheet software, Basic computer skills (will train), General office equipment, Internet browser
Work Setting: Hospitality industry, Hotel
Type of Bookkeeping and Accounting: Basic accounting, Basic bookkeeping, Basic record keeping, Cashiering
Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests' valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning
Security and Safety: Bondable
Transportation/Travel Information: Own transportation, Travel expenses not paid by employer, Public transportation is available
Other Languages: Cantonese, German, Japanese, Spanish
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Employer: Best Western Gold Rush Inn/Coast High Country Inn/Edgewater Hotel/Downtown Hotel (Dawson City)

How to Apply: Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position. By Mail: 411 Main Street Whitehorse, Yukon Territory Y1A 2B6 By E-mail: dylan.soo@yukonhotels.com Advertised until: 2014/03/29