Front Desk Coordinator to Specialist Dental Practice

Canberra Prosthodontics

Deakin, Canberra ACT

Dental (Healthcare and Medical)

Part time

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Front of House

First Point of Contact

Reception

Front Office Coordinator to Join One of Canberra's Leading Specialist Dental Practices

Canberra Prosthodontics is a highly regarded specialist practice providing aesthetic and functional dentistry to patients across Canberra and the surrounding region. We are committed to delivering exceptional patient care in a professional, supportive, and welcoming environment.

We are currently seeking an enthusiastic and experienced Front Office Coordinator to become an integral part of our team.

About the Role

As the first point of contact for our patients, you will play a key role in creating a positive patient experience while ensuring the smooth day-to-day operation of our reception.

Your responsibilities will include:

Greeting patients and providing exceptional customer service.

Managing incoming phone calls and responding to email enquiries.

Scheduling and coordinating patient appointments.

Maintaining accurate patient records and administrative documentation.

Processing payments and managing billing enquiries.

Providing administrative support to our clinical team as required.

About You

To be successful in this role, you will have:

A minimum of 12 months' experience in a dental reception or front office role.

Outstanding customer service and communication skills.

Excellent organisational skills with strong attention to detail.

The ability to multitask and work efficiently in a busy practice.

A professional, reliable, and positive approach to your work.

Confidence using dental practice management software (Exact preferred) and Microsoft Office.

What we offer

A permanent part-time position (4 days per week, Monday to Thursday, 8:30 am to 5:30 pm).

The opportunity to work with one of Canberra's leading specialist dental practices.

A friendly, supportive, and professional team environment.

A modern practice focused on excellence in patient care and clinical outcomes.

If you take pride in providing exceptional patient service and enjoy working in a collaborative specialist practice, we'd love to hear from you.

We look forward to welcoming you to the Canberra Prosthodontics team.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Submit your resume and a brief expression of interest email tina@cbrpros.dental.