Head of People and Culture

Southern Cross Care (Qld) Ltd

Upper Mount Gravatt, Brisbane QLD

Management - Internal (Human Resources and Recruitment)

Full time

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People and Culture

Workforce Planning

Organisational Development

Join a supportive, friendly team in a purpose-led not-for-profit organisation where meaningful work, strong relationships and a caring culture come together to make a real difference.

Southern Cross Care Queensland (SCCQ) has an exciting opportunity for an experienced Head of People and Culture to lead our trusted People and Culture team, providing advice, guiding workforce initiatives and enhancing organisational performance.

Why work with us

At the heart of everything we do is our Known and Loved culture program. It enables us to build genuine connections with each other and with the residents, clients, families and communities we serve. We’re committed to ensuring our people feel genuinely known, supported and valued, so they can bring their best to the important work they do every day.

When you join Southern Cross Care, you can expect:

Key leadership role

Competitive salary package + benefit of NFP salary sacrifice options

Supportive, purpose-driven organisation with great staff culture

Ongoing individualised training and mentoring programs

Employee Assistance Program for employees and their families

Convenient central Upper Mt Gravatt location

About the role

Reporting directly to the Chief of People and Mission, as the Head of People and Culture, you will be joining our broader People and Mission leadership team.

In your role, you will lead a mature People and Culture function responsible for:

Human Resources Business Partnering

Recruitment and Talent Acquisition

Workforce Planning

Learning and Organisational Development

Employee and Industrial Relations

Work Health, Safety and Wellbeing

Payroll

Rostering Support

People Analytics and Workforce Reporting

Policy Development and Governance

Leadership Development

Performance and Talent Management

Employee Engagement and Culture Initiatives

The successful candidate will join SCCQ during an exciting period of growth, workforce transformation and organisational development.

Key priorities include:

Delivering our Workforce Sustainability and Capability Strategy, including PALM and international recruitment

Supporting workforce growth following recent acquisitions

Strengthening leadership capability across the organisation

Driving recruitment and retention outcomes

Continuing development of SCCQ's Employee Value Proposition ("You Matter")

Advancing workforce analytics and reporting capability

Supporting cultural transformation through our "Known and Loved" philosophy

Managing enterprise agreement implementation and industrial relations initiatives

Supporting workforce capability in response to ongoing aged care reforms

Leading change effectively to ensure the workforce can successfully adapt

What will you bring to the role?

We are seeking an applicant able to bring senior People and Culture leadership experience with strong understanding of industrial relations, enterprise bargaining strategy, union engagement, award interpretation and workplace relations risk management.

Having successfully operated in large, complex and highly regulated environments you will be bringing a collaborative and pragmatic approach, balancing strategic thinking with practical implementation while building strong relationships and influencing outcomes across a geographically dispersed workforce.

Experience that will be highly regarded includes:

Aged care, healthcare, community services or related human services sectors

Enterprise bargaining and industrial relations leadership

Leading multi-disciplinary People and Culture functions

Organisational development and cultural transformation

Workforce strategy and workforce planning

Change management and integration programs

Executive-level stakeholder engagement

Leading geographically dispersed workforces

Building high-performing people and culture teams

Who is Southern Cross Care Queensland?

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1800 staff caring for and supporting more than 3000 people across 17 residential aged care homes, 8 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and regional Queensland, New South Wales and Victoria.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. That’s why we developed our You Matter employee benefits program which brings together the support available to you when you join Southern Cross Care, including: Not-for-profit salary packaging benefits, Flexible work arrangements, Mental health and first aid training, Career pathways, bursaries and traineeships, Recognition programs and service awards.

How can you apply?

If you have the skills and experience needed to fill this role and are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today!

If you have any queries around Southern Cross Care's recruitment process or about the role

Southern Cross Care is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up-to-date flu vaccination status.

Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individuals, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Contact us at employment@sccqld.com.au