Peer Practice Lead

Neami National Limited

South Morang, Melbourne VIC

Psychology, Counselling and Social Work (Healthcare and Medical)

Contract/Temp

80087 to 85877 p.a.

Mental Health

Leadership

Criminal History Check

Peer Practice Lead

For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position Details

Part Time (0.8 FTE) Maximum Term until 30 June 2028

Classification: SCHADS Level 3 with a salary range of 80,087 to 85,877 per annum pro rata + Superannuation

Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year

Location: South Morang, Whittlesea Vic Locals

About your new role

Guided by Intentional Peer Support (IPS) and the National Lived Experience Workforce Guidelines, Peer Practice Leads (PPLs) support Peer Workers to draw on their own life-changing lived experience of distress, crisis and/or trauma, and their journey of recovery and healing, to support consumers and carers who face similar challenges to their health and wellbeing.

PPLs ensure consumer voice is at the centre of all aspects of service delivery, planning and evaluation and work with leadership to embed Lived Experience governance principles in their team. PPLs maintain connection with the Lived Experience sector and support staff with their understanding of the broader Lived Experience movement.

Welcome and Connect Team

The Welcome and Connect team, play an important role in welcoming and introducing guests to the service via phone or as they walk into the centre seeking support. The team supports guests to navigate the service options available and aim to build a supportive and trusting connection. .

About Neami National

We're Neami. We're big believers in everyone having the opportunity to live a full life. We support people to achieve wellbeing and mental health outcomes that matter to them. We provide services across Australia for mental health and wellbeing, housing and homelessness, and suicide prevention.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. We support people to improve their quality of life in a way that suits them.

We're proud to support 34,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands.

Values

Together with our vision and purpose, our values define who we are and guide the way we operate. They are fundamental to our identity, and we align all our actions with them.

Connecting

Collaborating

Learning

Belonging

What will Neami offer

Generous leave entitlements including Gratis Leave, Wellness Leave and Parental Leave (pro-rata if part-time)

Optional monthly Accrued Day Off (ADO) for full-time staff

17.5% Annual Leave Loading

Flexible work arrangements are available for maintaining your work-life balance

Professional development through regular practice development sessions and coaching with your supervisor

Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building

Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)

Employee Assistance Program (EAP) through TELUS to providing holistic health and wellness supports and resources to Neami staff and their immediate family

What you will bring to the role

Relevant lived experience of mental health challenges, distress, trauma, and/or injustice, and journey of wellbeing/healing, and ability to apply learnings from this in practice and leadership.

Intentional Peer Support core training, Cert IV Mental Health Peer Work, Hearing Voices training or similar and/or experience working in a relevant setting.

Understanding of Lived Experience (Peer) principles and the Consumer/Carer movements.

Demonstrated leadership qualities and the ability to motivate and empower team members.

Previous experience in a designated Lived Experience role.

Strong emotional resilience including the ability to sit with discomfort, distress and people in crisis.

Ability to self-reflect, take on feedback to grow practice skills and engage in personal and professional development.

Ability to establish professional relationships that have clear boundaries with consumers, staff and partner organisations.

Strong verbal and written communication skills plus computer literacy.

Personal lived/living experience of recovery as a family, friend or carer. Your recovery experience may be related to mental health, suicidal crisis, drugs and alcohol use or trauma

Willingness to identify or be identified by others as a professional with lived experience of recovery

Willingness to share and draw on lived experience purposefully in the role to instil confidence and hope in others about the journey of recovery

What the role requires

National Criminal History Check (police check) to disclosable outcomes considered

Current Working with Children Check

Australian working rights

A valid driver's licence

How to apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (please select the paperclip icon in the top right-hand corner).

To apply for this position, please:

Click the 'Apply' button where you will need to create a username and password

Upload your resume and cover letter.

When applying for this position, you are asked to tell us about your previous experience, your interest and suitability for this role and your answers to any target questions (where asked). Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

Alana Istanto Senior Lived Experience Service Manager: alana.istanto@neaminational.org.au

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development.

If your application is shortlisted:

We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions.

We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami.

Applications Close: 30 August 2026

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

If you have any technical issues when applying for this role, email careers@neaminational.org.au for assistance.