Manager - Web Strategy and Performance

CQ University

Cairns, Cairns and Far North QLD (Hybrid)

Digital and Search Marketing (Marketing and Communications)

Other (Education and Training)

Full time

Leadership

Analysis

Criminal History Check

About this Opportunity

Continuing, Full-Time

Global Brand and Marketing Directorate

CQUniversity Adelaide, Cairns, Emerald, Gladstone, Mackay, Melbourne, Rockhampton, Townsville, or working from home by negotiation (excluding South East Queensland Region)

Higher Education Worker Level 8

Total Remuneration 139,486 to 154,893 pa (including salary of 117,868 to 130,887 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone to regardless of background, location or life circumstances.

Working at CQUniversity

Are you a strategic digital leader with a passion for data, performance, and user experience? CQUniversity is seeking an experienced Manager in Web Strategy and Performance to join our high-performing Digital Experience Team within the Global Brand and Marketing Directorate.

This critical marketing leadership role is responsible for delivering CQU’s web strategy to driving strategy, strengthening governance and optimising performance across key digital platforms. You will lead a multidisciplinary team working across content governance, SEO and SEM, analytics, UX, accessibility, and product design.

Collaborating closely with colleagues in various marketing disciplines, IT, digital content and external partners, you will enhance findability, user experience, compliance, and conversion across key journeys, from awareness to enquiry. Your work will be driven by data-driven insights, scalable systems, and a deep understanding of what makes a modern, user-centred website perform.

If you thrive at the intersection of strategy, technology, and customer experience, and are ready to shape the future of our enterprise web presence, we want to hear from you!

Be Rewarded

17% superannuation (with the choice to join an award-winning superfund)

5.4 weeks annual leave (incl. Christmas and New Year closure)

10 days personal/sick leave, plus 5 days carer’s leave

7.25 hours engaged service leave

Fantastic professional and career development opportunities

Up to 26 weeks (six months) paid parental leave

Access to an Employee Assistance Program and Fitness Passport

Position Requirements

Proven experience developing and delivering web strategies that align with organisational goals and meet user needs.

Deep understanding of web governance, accessibility (WCAG 2.2), SEO, SEM, and digital best practices.

Experience applying user-centred product design principles to create engaging, effective digital experiences.

Demonstrated ability to lead a multidisciplinary team and manage complex digital initiatives across content, UX, SEO, SEM, and analytics.

Strong analytical and problem-solving skills with the ability to turn data into actionable insights to improve digital performance.

Exceptional communication and stakeholder engagement skills, with the ability to advocate for user needs and influence decision-making.

Pre-Employment Checks

Appointment to this role is subject to satisfactory pre-employment checks, which may include a National Police Check and/or Working with Children Check (where applicable).

The University is committed to providing a safe, inclusive and respectful environment where its members can study, work and live free from gender-based violence. In line with our organisational values and regulatory obligations, applicants may be required to declare any past or current allegations, investigations or findings relating to gender-based violence.

The successful candidate may also be required to demonstrate that they meet the “fit and proper person” criteria as required under applicable legislation and regulatory frameworks (including ASQA requirements where relevant).

Our Commitment to Inclusion

At CQUniversity, inclusivity is at the heart of who we are. We are committed to creating a workplace where everyone feels respected, supported and empowered to succeed regardless of background or ability.

We advance reconciliation through our Stretch Reconciliation Action Plan (RAP), First Nations Workforce Strategy and our First Nations Cultural Competency Framework, strengthening opportunities for First Nations peoples and embedding cultural respect across our organisation.

Through our Disability-Informed Action Plan, we continue to enhance accessibility and inclusion across our University. As a recognised member of the Hidden Disabilities Sunflower Program, we actively promote awareness and understanding of non-visible disabilities, helping to ensure everyone can bring their whole selves to work and thrive.

CQ University is also committed to providing an accessible, equitable and inclusive recruitment and selection process. The University will provide reasonable adjustments throughout the recruitment, selection, appointment and onboarding process to ensure people with disability can participate on an equal basis with others.

Position Description

For further information about this position, please refer to the Position Description.

Apply today for a career that changes lives

Applications Close: 11:59pm, Tuesday, 20 October 2026

When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Contact Details: Susannah Bate 0396160531, s.bate@cqu.edu.au