Consular Assistant

U.S. Embassy and Consulates in Australia

Perth WA Hybrid work

100,291 a year

Travel reimbursement

Full-time

Hybrid work in Perth WA

Full job description

Announcement Number: PERTH-2026-059

Hiring Agency: Consulate Perth

Position Title: Consular Assistant (All Interested Applicants / All Sources)

Open Period: 10/22/2026 to 11/05/2026 Format MM/DD/YYYY

Vacancy Time Zone: GMT+8

Series/Grade: LE to 1405 8

Salary: AUD 100,291 /Per Year

Work Schedule: Full-time to 40 Hours Per Week

Promotion Potential: LE-8

Duty Location(s): Perth, AS

Telework Eligible: No

Hiring Path: Open to the public

Who May Apply/Clarification From the Agency:

This position is open to All Interested Applicants / All Sources For USEFM to FP-06 Actual FP salary is authorized by Washington DC

Security Clearance Required: Public Trust to Background Investigation

Appointment Type Permanent

Appointment Type Details: Indefinite subject to successful completion of probationary period

Marketing Statement: EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Summary: The U.S Mission in Australia is seeking eligible and qualified applications for the Consular Assistant position in the Consular Section, Perth.

Supervisory Position: No

Relocation Expenses Reimbursed: No

Travel Required: Not Required

Duties

The Consular Assistant interacts daily with U.S. citizens, visa applicants, host government officials, and other interested parties to provide the full range of Nonimmigrant Visa, and American Citizen Services, including Special Consular Services and Fraud Prevention, offered at Post. The position requires a high-level attention to detail to ensure cases meet documentary requirements, as well as to spot trends or potential issues and escalate those as necessary. The job holder is fully cross trained to function in any role as required by consular scheduling. The job holder serves as one of the primary points of contact for U.S. citizens in the consular district and maintains a network of public and private sector contacts who may be able to assist U.S. citizens. Communicates directly with consular applicants, host country government officials, and U.S. citizens in distress, and assists in the preparation of emergency messaging and website updates. Fields inquiries by phone, in-person, or in writing (email or written correspondence). The job holder handles routine inquires and directs only highly complex, unusual, or questionable inquires to a supervisor or consular officer.

Qualifications and Evaluations

Requirements:

All selected candidates must be able to obtain and hold a: Sensitive But Unclassified security clearance.

All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.

Selected candidate must be able to begin working within a reasonable period of time upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

To be considered for this vacancy, Eligible Family Members (EFMs) must have at least 12 months remaining at Post, and local applicants must have at least 12 months of visa validity remaining.

Education Requirements:

EDUCATION: Two years of full-time post-secondary study (or the equivalent hours spread across a part-time study period) at college or university is required.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Evaluations: You will be evaluated against the qualifications and requirements in this vacancy announcement.

You may be asked to complete a pre-employment language or skills test.

You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.

Qualifications:

Experience: Two (2) years of experience involving the application of regulations and law, extensive public contact, customer service, and/or problem-solving is required.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Job Knowledge: Knowledge of the local cultural, social, legal environment is required.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Skills and Abilities: Knowledge and skills in MS Word, Outlook, Excel, and Powerpoint is required.

The ability to act independently and exercise sound judgement at all times is required.

Initiative, common sense, and tact to meet unexpected and unique situations is required.

Discretion to uphold the privacy rights of U.S. citizen customers is required.

The ability to maintain working relationships with local officials, including representing the Consulate with high level contacts is required.

The ability to work professionally and productively with contacts and customers from all backgrounds is required.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Language: Fluent to English speaking/reading/writing is required.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Benefits and Other Info

Benefits:

Agency Benefits: The U.S. Mission offers a competitive compensation and benefits package for local employees. Find out more by clicking the link

For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.

Other Information:

Hiring Preference Selection Process: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Hiring Preference Order:

1. AEFM / USEFM who is a preference-eligible U.S. Veteran

2. AEFM / USEFM

3. FS on LWOP and CS with reemployment rights

IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

Click the “Apply to This Vacancy” button at the top of the page to begin your application. For an instructional video on how to apply click here.

Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.

You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.

For a copy of the complete position description, please contact the HR Office.

To request a reasonable accommodation, please contact the HR Office.

Required Documents:

Please upload the following documents to your application. If you fail to submit a complete application, your application may be disqualified for this position.

All Applicants:

Residency Permit or Work Permit.

In addition, Eligible Family Member (EFM) Applicants must submit:

Copy of Sponsor's Travel Orders/Assignment Notification (or equivalent).

Passport copy.

DD-214 to Member Copy 4, Letter from Veterans' Affairs, or other supporting documentation (if applicable).

SF-50 (if applicable).

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Tracy Jack: 08 5144 5121, PerthHR@state.gov