Call Centre Agent - customer service
Terms of Employment: Permanent, Full Time, Day, Evening
Salary: $11.00 Hourly for 37.5 hours per week, Bonus, Other Benefits, Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits, Vision Care Benefits
Anticipated Start Date: As soon as possible
Location: Alberton, Prince Edward Island (100 vacancies )
Skill Requirements:
Education: Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: 1 to less than 7 months
Languages: Speak English, Read English, Write English
Work Setting: Private sector
Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Spreadsheet software
Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Sell merchandise, Arrange for billing for services, Receive payments, Issue receipts and other forms, Receive credit and employment applications, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Access and process information, Order supplies and maintain inventory
Security and Safety: Bondable, Criminal record check
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail
Transportation/Travel Information: Own transportation
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Significant use of memory, Finding information, Computer use
Employer: IO Solutions call Center
NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.
How to Apply: Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position. By Mail: 51 Griffin Drive Alberton, Prince Edward Island C0B 1E0 In Person between 9:00 and 17:00: 51 Griffin Drive Alberton, Prince Edward Island C0B 1E0 By E-mail: hrpei@ioscenter.com Advertised until: 2014/03/1