Health Information Officer - Alice Springs, Employer: Ngaanyatjarra Health Service, Work Type/s: Full Time, Classification/s: Administration, Health Care & Promotion, Indigenous, Sector/s: Not For Profit (NFP), Location: Regional NT

Ngaanyatjarra Health Service (NHS) is an Aboriginal Community controlled health service providing primary health care on the Ngaanyatjarra Lands in the Central Desert region of Western Australia.

We are seeking an enthusiastic and highly motivated person to work with our Health Information Services team.  The Health Information Officer is responsible for the daily coordination of Medicare billing and administrative duties related to the Health Information Services.  Liaising with clinics and referring pratitioners in generation of Medicare billing processes.  Assist with training and support to Communicare users.

This position is based in Alice Springs with occasional travel to the Ngaanyatjarra Lands.

Key Responsibilities & Accountabilities: Undertake regular data entry, auditing, monitoring and reporting on the use of the patient information system (Communicare). Monitor Communicare use, individual users and data integrity. Update and correct records as required. Monitor recall lists and provide recall lists as required. Monitor and coordinate incoming electronic documents to Communicare. Assist with Medicare claims and billing processes. Process patient information requests adhering to Ngaanyatjarra Health Service (NHS) policies and procedures. Responsible for the maintaining up to date records on Communicare. Scan and attach documents into Communicare. Updating HPV and ACIR registers. Provide training and education to other staff in Health Information functions. Participate in quality improvement and accreditation programs. Demonstrates a courteous manner and communicates effectively with all internal and external customers. Communicates appropriate information to the Clinical Services Manager regarding client and clinic issues. Participate and contribute to the Quality activities and customer focused service.

Essential: Willingness and capacity to work within a multicultural environment. Ability to work collaboratively in a multidisciplinary environment. Well-developed skills in communication, conflict resolution, negotiation and problem solving. A knowledge and commitment to Quality Improvement. Knowledge and experience using Microsoft Applications (Intermediate level). Working knowledge of computerised information management systems. Demonstrated experience in working in an administration role. Demonstrated ability to work without direct supervision and to be self-motivated to achieve results. Understand issues affecting ATSI, their culture and experience working with. A current manual drivers licence and ability to travel within a remote region by four wheel drive and/or light aircraft.

Ability to obtain a National Police Clearance.

Desirable: Working knowledge of computerised patient information systems e.g. Communicare. Demonstrated knowledge of medical terminology. Knowledge of, and experience with data analysis, reporting and maintaining recall lists. Knowledge and understanding of Freedom of Information protocols. All applicants must address the Selection Criteria and provide two (2) professional referees. Enquiries and applications to Recruitment Officer

Email to: recruitment@nghealth.org.au