Client Advisers x7, Employer: Care Connect, Work Type/s: Full Time, Classification/s: Aged Care & Seniors’ Rights, Care & Support Work, Disability Services, Health Care & Promotion, Mental Health & Counselling, Sector/s: Not For Profit (NFP), Location: Sydney, Exciting opportunity, Bella Vista Location

Do you pride yourself on providing exceptional customer service, Are you looking for a new challenge and want to make a difference in people lives, Does an organisation that values your ongoing development appeal to you

Care Connect is seeking highly motivated Client Advisers meeting the following selection criteria: Tertiary qualifications in a relevant discipline (business degree or social services highly regarded) or equivalent experience, Exceptional organisational & time management skills, Warm, energetic and engaging manner, Demonstrated experience in meeting KPI’s and targets in a fast paced ever changing environment, High attention to detail and quality focused, High level literacy, numeracy and computer skills, Demonstrated decision making and analytical skills.

Key expectations from you will be: Providing face to face (in home) and virtual based (phone and ICare Connect) visits to conduct assessments and reviews, Facilitate person centred action plan and care planning meetings, Link clients with the appropriate identified services, Provide effective facilitation and/or case management services to clientele, Monitor and manage client level individualised budgets, Liaise with key internal and external stakeholders, Ensure program occupancy and program growth meets business units KPI’s, Be flexible and willing to get your hands into any task thrown at you knowing this will benefit your development

In return we offer the following: Flexible and understanding work place, Professional development opportunities, Five weeks annual leave, Competitive salary inclusive of tax free dollars.

About Care Connect: Care Connect is a major secular community care provider in New South Wales, Queensland and Victoria. We support people to live independent lives at home and in the community.

We provide information, advice and guidance to assist people navigate and access support services they need to live the life they want. Our staff specialise in coordinating services for people of all ages and abilities including children, young people, adults, older adults and carers.

We specialise in providing services, including complex care, related to: aged care, disability, mental health, Acquired Brain Injury, Autism Spectrum Disorder, transitional care, preventative care, dementia and respite.

We value the diversity of communities and provide inclusive services to people from culturally and linguistically diverse backgrounds, Aboriginal and Torres Strait Island communities, people who are lesbian, gay, bisexual, transgender or intersex or people who are financially and/or socially disadvantaged.

Our approach is flexible, collaborative and designed to meet each person’s changing needs. We build on a person’s strengths and capacity so that they can make informed choices about the services and support they require.  We call this unique, person-centred approach

How to apply for this job: Applications must include a response to the key selection criteria.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Forward applications, marked confidential to: careers@careconnect.org.au