Guest Service Agent (Bilingual)
Terms of Employment: Permanent, Part Time, On Call, Shift, Overtime, Weekend, Day, Night, Evening
Salary: $13.00 Hourly for 32 hours per week, Group Insurance Benefits
Anticipated Start Date: As soon as possible
Location: Moncton, New Brunswick (1 vacancy)
Skill Requirements:
Education: Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: Will train
Business Equipment and Computer Applications: Computerized reservation system, Word processing software, Database software, Basic computer skills (will train), General office equipment, Internet browser
Work Setting: Hospitality industry
Type of Bookkeeping and Accounting: Cashiering
Specific Skills: Process group arrivals and departures, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests' valuables, Investigate and resolve complaints and claims, Balance cash and complete balance sheets, cash reports and related forms, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Train staff
Transportation/Travel Information: Own transportation, Travel expenses not paid by employer, Public transportation is available
Essential Skills: Reading text, Document use, Numeracy, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Languages: English
Employer: Sonco Gaming New Brunswick Ltd. Partnership dba Casino New/Nouveau Brunswick

How to Apply: By E-mail: jobs@casinonb.ca Advertised until: 2014/04/25