Retail and Processing Supervisor
Company: Goodwill Industries of Alberta
Location: Grande Prairie, AB
Closing Date: 2014-04-15
Good Work. Good People. Good Place. Great Cause.
(Full-time Hourly Position – 10940 100 Ave, Grande Prairie, AB T8V 7G5)
About Us:
We are a donor-driven social enterprise with the mission to provide individuals with disabilities the opportunity to enhance their lives through meaningful employment. The success of our retail operations revolve around the generosity of people in our community choosing to donate to Goodwill. These donated items are then sold at low prices to the public through our retail stores, giving the community the opportunity to get quality items at a greater value. We value team work, respect, integrity, recognition as well as customer Service and Safety. Our ambitious, motivated and hard-working team members set us apart as an organization driven towards greatness.
The Opportunity:
The Retail and Processing Supervisor is responsible for the day-to-day operation of all aspects of the store including donation collections, material processing, sales, personnel management, health and safety initiatives, financial performance and loss control activities.
Key Responsibilities:
    Professionally interact with customers as required while conducting duties
    Manage customer complaints in a professional and effective manner
    Ensure the retail floor and all processing areas remains clean and organized throughout the day
    Perform opening and closing procedures which includes balancing tills and floats, recording daily sales, inputting sales into online web page, preparing bank deposits, as well as reporting shortages/overages accordingly
    Operate till when needed
    Train new employees.
    Monitor staff production and motivate staff to meet targets and goals
    Facilitate communication to store employees including posting of announcements, sharing of information, and handling emails/phone/in-person routine staff requests
    Assist in preparing daily store operation plans
Our ideal candidate should possess the following skills and qualifications:
    High school diploma or equivalent/ related post-secondary education
    Minimum 1 year of related supervisory experience.
    Ability to work flexible schedules including weekends and evenings.
    Ability to speak English sufficient to communicate with customers, co-workers, and supervisors, as well as follow verbal and written instructions.
    Basic mathematical and written English skills to maintain reports.
    Friendly with a professional appearance and demeanour.
    Must be at least 18 years of age or older and pass a criminal record check.
What we Offer:
    Great incentives
    On-the-job training
    Opportunities for career growth
    A chance to make a difference in your community, and
    A ton of fun!
    Be part of a great team that changes lives every day.
Goodwill Industries of Alberta is an inclusive, social enterprise that values diversity.

To express interest, please send us your resume and cover letter by email to hr@goodwill.ab.ca Tuesday, April 15, 2014.