National Account Manager, Location, Other, Johannesburg, Advertised By Private, Job Type Full-Time. You will be responsible for the planning, execution and delivery of integrated and comprehensive programmes to improve the health and well-being of employees. This includes relationship management with Corporate Client. Stakeholders, programme oversight, employee engagement, outcomes reporting, and continuous quality improvement. Please send your updated CV

Qualification: BA/BCom degree in Business Administration, Sales, Health or relevant field

Experience: Experience as an Account Manager or Business Development or Operational Management or Project Management ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and shareholders experience with MS Office (particularly MS Excel) and mobile APP’s ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Excellent Negotiation skills Duties: Serve as the lead point of contact for all customer account management matters. Build and maintain strong, long-lasting client relationships. Negotiate contracts and close agreements to maximize profits. Develop trusted advisor relationships with key personnel, customer stakeholders and executive sponsors. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. Forecast and track key account metrics (e.g. quarterly results and annual forecasts). Prepare reports on account status. Collaborate with professional team to identify and grow opportunities within territory. Assist with challenging client requests or issue escalations as needed. Preparing sales and usage reports. Answer client queries and identify new business opportunities among existing customers. Liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. Keep current with wellness trends and customer needs; recognise potential implications for the company and recommend new programmes aligned to philosophies and methodologies Develop and manage annual calendar of events, training, education, programmes and supporting comprehensive communications plan

Interpret employee feedback to determine if/how the service might be provided in the future; analyse statistical information from program results to identify trends and utilization in order to track progress and future programming needs that fit within the health and productivity business plan budget.

You can send it directly to: optimisecc@gmail.com