Customer Service Agent, Location, Durban North, North Suburbs, Advertised By Private, Job Type Part-Time. A dynamic and fast growing Durban based company is looking to employ inbound customer care agents on a part time basis.

NB: Working hours is: Fridays - 18:00pm to 02:00am, Saturdays - 18:00pm to 02:00am, Remuneration: R300 per shift

Minimum requirements: Matric, Computer literate in MS Word, MS Excel, Flexible and able to work after hours shifts, Umhlanga/Phoenix/Durban North based candidates would be ideal. Must have own transport

Job Specification: Successful candidates will be responsible for handling all inbound customer care calls as well as dispatching and liaising with internal staff (drivers) and customers to ensure the required service levels are met.

Duties: Inbound customer care. Allocate, dispatch and manage drivers to ensure required service levels are met. Data capture. Convert inbound sales enquiries, Skills, Excellent communication skills and professional telephone etiquette. A customer focused approach with an open attitude towards customers. Be able to work under pressure. Good attention to detail when capturing customer information. Energetic and able to use initiative. Reliable, committed and take pride in your work.

Send CV to: neil@buddys.co.za