Customer Service Officer – Administration, Sunshine Coast, Unique Health ProductsMore jobs from this company.

Unique Health Products is a fast moving, vibrant health product wholesale company based on the Sunshine Coast. We distribute natural, organic, eco-friendly, fair trade products to health food stores, pharmacies, grocery stores, online health sites and specialty shops across Australia and we are looking for casual Customer Service Officer's to join our exceptional Customer Service team! If you share our passion for a healthy lifestyle and natural products, you will thrive in this role.

As a Customer Service Officer your main responsibilities include: processing customer orders - Administration; informing our customers (retailers) of new and additional products (requiring an understanding of health products) as well as monthly specials; problem solving issues with customer orders or faulty products; managing and maintaining customer profiles and accounts using our company computer and phone system. Cross Training in the Credits and Prepaid New Accounts Departments

The successful applicant will have proven ability in exceptional customer service; intermediate Excel skills, strong attention to detail, high level of accuracy, customer service based decision making ability, conflict resolution skills, written and verbal communication skills and high level phone and email activity experience is essential. The majority of our Customer Service happens on the phone. The person we seek must be positive, flexible in their approach to their daily work schedule and have an acute attention to detail. They must be highly organised with an ability to work in a fast paced, upbeat work environment.

We are looking for a new team member who has flexibility in work hours Monday- Friday (must be available fridays) and can work the 2 standard shifts of 6.30am-2.30pm and 9.30am-5.30pm.

Unique's culture is built on a passion for customer service, a healthy lifestyle and a respect for one another. As an employee you are appreciated for the work you do and are offered generous staff incentives including a free vegetarian lunch and staff discounts on all products.

We would love to hear from you if you feel you have unique characteristics; the personal attributes, skills and experience required to fulfill this role and join our Unique team! outlining why you would be suitable for this position.  Please note that applications not accompanied with a tailored cover letter, will not be considered.

Email your resume and a cover letter to: jobs@uhp.com.au