Marketing and Social Media Assistant, Brisbane, CBD & Inner Suburbs, Our Client; Our client is a national retail and FMCG success story with their head office in Brisbane’s northern suburbs. They have an urgent need for a marketing administrator to join their busy team.  Due to unexpected movements within this team and a few very busy months ahead we need an outgoing, dedicated, hardworking marketing administrator to pick up the reins and provide vital support to the team.

The role; As an administration specialist you will be responsible for general marketing tasks including but not limited to; Providing marketing collateral to support a busy property team at sales events and tradeshows; Preserving the brand identities of multiple businesses within the group; Managing internal and external stakeholders including clear and open communication; Providing exceptional customer service to potential customers calling in to enquire about the services this business offers, Updating and maintaining internal databases; Raising Purchase Orders; Providing Ad hoc duties as required; Mailbox management Responding to/actioning customer queries and complaints. Actioning park requests. Reputation management. Responding to online reviews – Trip Advisor/ Booking.com/ Agoda/ Google/ Expedia etc. Responding to internal guest surveys. Responding to /auctioning Facebook messages. Responding to Facebook reviews and recommendations. Responding to comments/questions/posts on Facebook Park ordering management.

About you: You are clever. you are a team player. you have initiative, you’re not afraid to get your hands dirty!  Coupled with 2-5 years’ experience in a busy administration/sales or marketing support environment you will, be an exceptional communicator and be able to manage a busy and unpredictable schedule.  Working in a busy marketing team with a focus on responding to guest reviews and being the voice of the organization.

Our client is committed to promoting an engaging and healthy work culture where team members have the opportunity to develop new skills and experience to ultimately help them achieve their individual goals.  You will enjoy being part of this business and specifically this team, you will appreciate being able to contribute and embrace the opportunity to continue to develop professionally. 

Contact Prudence Hayes at: prudence@talentpath.com.au