Retail Support Administrator 2. 4 week contract (initially )

As retail support administrator you will be responsible for supporting and working with a nationwide retail network of over 2,500 outlets. You will be repsonsible for resoling all  customer queries, including processing orders, point of sale terminal operational queries, dealing with customer payment queries and refunds and orders fulfillment. 

Duties & Resposibilities.

    * Assist retailers for operational queries
    * Order processing
    * Account queries - orders/invoices/refunds
    * Reporting for marketing department
    * Customer service queries
    * Excel/file administration
    * Interact with field sales team


Skills & Experience

    * Ideally some form of Third level qualification. 
    * IT literate and comfortable using MS office (word and excel especiallt)
    * Previous experience of working in a business office environment
    * Ability to work well on their own initiative.
    * Excellent interpersonal and communication skills.
    * Fluent Written and spoken English.
    * Excellent telephone manner.
    * Accuracy and attention to detail.
    * Good organisation skills.


     
Category         Call-Centre / Customer Service, Secretarial / Admin / PA.
Terms         Contract / Temporary, Full-time
Last updated         04/12/2013
Contact         Human Resources

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