Guest Service Representative
Terms of Employment: Seasonal, Part Time, On Call, Shift, Overtime, Weekend, Day, Night, Evening
Salary: $10.50 Hourly for 16 hours per week
Anticipated Start Date: 2014/05/15
Location: Amherst, Nova Scotia (1 vacancy)
Skill Requirements:
Education: Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): Not applicable
Experience: Experience an asset
Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Spreadsheet software, Basic computer skills (will train), General office equipment, Internet browser
Work Setting: Motel
Type of Bookkeeping and Accounting: Basic bookkeeping, Cashiering
Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests' valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning, Train staff
Security and Safety: Bondable
Essential Skills: Reading text, Document use, Numeracy, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Languages: English
Employer: Comfort Inn Motel
By Mail: 143 South Albion Amherst, Nova Scotia B4H 2X2
Advertised until: 2014/06/25

By E-mail: cn247@whg.com