Inbound customer service representative (Customer Care Representative)
Terms of Employment: Permanent, Full Time, Shift, Overtime, Weekend, Day, Night, Evening
Salary: $12.50 Hourly for 35 hours per week
Anticipated Start Date: 2014/06/23
Location: Fredericton, New Brunswick (10 vacancies )
Skill Requirements:
Education: Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): Not applicable
Experience: 7 months to less than 1 year
Work Setting: Private sector, Utilities
Business Equipment and Computer Applications: Windows, Word processing software, Internet browser
Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Arrange for billing for services, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Access and process information
Work Conditions and Physical Capabilities: Fast-paced environment, Attention to detail
Transportation/Travel Information: Public transportation is available
Work Location Information: Urban area
Essential Skills: Reading text, Numeracy, Communication, Working with others, Problem solving, Computer use, Continuous learni
Other Information:Work in a call centre where schedules are driven by business needs. These are Permanent Flex Time positions working 35-44 hrs per week.
Languages: English
Employer: Accenture
Advertised until: 2014/06/22

By E-mail: accenture@hirefx.com