Service Desk Support Engineer’s – Abu Dhabi (UAE). Our Abu Dhabi based client, a renowned name in the Health Care Sector in the United Arab Emirates seeks Service Desk Support Engineers.
Mandatory requirements: 3-5 years of minimum directly related work experience in a technical service/help desk position using BMC Remedy ITSM toolset. Bachelor’s Degree/Diploma in related field. Prior Experience with BMC Remedy IT Service Management Suite 8.1. Resolving issues with Microsoft software, Dell and HP hardware. Knowledge of Interactive Intelligence Customer Interaction Centre dashboard and management software. Knowledge of ITIL V3 Service Management. Prior help desk/service desk/desktop support experience.
Candidate who meets the above requirement only may send their profiles to: L.susan@sundusrecruitment.com
Posted: 25-10-2015 Location: Woodstock,Western Cape,South Africa